Overall, reviews describe Kapsalon as a popular fast casual spot with generous portions, fresh ingredients, and a diverse menu that includes kapsalon, burgers, waffles, and milkshakes, with many praising halal options, friendly and efficient service, and good value for money. A few orders reported issues where items did not match the order or the burger was dry, but the overall sentiment remains positive with compliments on tasty toppings, crispy fries, and a welcoming ambiance.
I recently ordered from Kapsalon Montreal through DoorDash, & after they corrected a small mix-up with my original order, I promised I'd leave them a proper review because their customer service was honestly exceptional. Super kind, generous, & professional.
First off: the Classic Burger. Ground beef, cheddar, caramelized onions, arugula, & house sauce. The house sauce leans sweet, so if you're looking for a super heavy savory burger, this may not be your thing - but for me, it was absolutely delicious. Sweet, savory, rich, & really satisfying. Honestly? This burger was BEGGING for bacon. That would take it over the top.
Then the Classic Waffle: crispy chicken filet, red cabbage, cheddar, avocado, & honey mustard. This thing tasted like Thanksgiving dinner inside a waffle in the best possible way. The chicken wasn't crispy by the time it arrived (probably because of the container/steam during delivery), but it was juicy, moist, & incredibly well seasoned. The waffle itself was soft, buttery, & basically melted in my mouth. The red cabbage added a really nice freshness & texture too.
BUT the real star of the show?
The Bueno Milkshake.
I'm not even a milkshake person AT ALL (I'm lactose intolerant & usually avoid them), but they had a 2-for-1 deal on DoorDash & something told me to try it. Babe… this milkshake was INSANE. Creamy, dense, rich chocolate hazelnut flavor, chunks of chocolate throughout, whipped cream, drizzle - it honestly felt halfway between a milkshake & an ice cream dessert. & once the straw stopped working, you could literally eat the rest with a spoon like ice cream. Hands down the best thing I ordered.
Also worth mentioning: the portions are VERY generous. The burger looked smaller in photos but was actually a really solid size, & the waffle portion was huge.
Overall: 9/10.
Great food, fantastic customer service, generous portions, & a genuinely enjoyable experience. I would absolutely order from them again.
I recently ordered from Kapsalon through DoorDash, & after they corrected a small mix-up with my original order, I promised I'd leave them a proper review because their customer service was honestly exceptional. Super kind, generous, & professional.
First off: the Classic Burger. Ground beef, cheddar, caramelized onions, arugula, & house sauce. The house sauce leans sweet, so if you're looking for a super heavy savory burger, this may not be your thing - but for me, it was absolutely delicious. Sweet, savory, rich, & really satisfying. Honestly? This burger was BEGGING for bacon. That would take it over the top.
Then the Classic Waffle: crispy chicken filet, red cabbage, cheddar, avocado, & honey mustard. This thing tasted like Thanksgiving dinner inside a waffle in the best possible way. The chicken wasn't crispy by the time it arrived (probably because of the container/steam during delivery), but it was juicy, moist, & incredibly well seasoned. The waffle itself was soft, buttery, & basically melted in my mouth. The red cabbage added a really nice freshness & texture too.
BUT the real star of the show?
The Bueno Milkshake.
I'm not even a milkshake person AT ALL (I'm lactose intolerant & usually avoid them), but they had a 2-for-1 deal on DoorDash & something told me to try it. Babe… this milkshake was INSANE. Creamy, dense, rich chocolate hazelnut flavor, chunks of chocolate throughout, whipped cream, drizzle - it honestly felt halfway between a milkshake & an ice cream dessert. & once the straw stopped working, you could literally eat the rest with a spoon like ice cream. Hands down the best thing I ordered.
Also worth mentioning: the portions are VERY generous. The burger looked smaller in photos but was actually a really solid size, & the waffle portion was huge.
Overall: 9/10.
Great food, fantastic customer service, generous portions, & a genuinely enjoyable experience. I would absolutely order from them again.
May 17, 2026
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
This restaurant engages in fraudulent Buy One, Get One (BOGO) offers on Uber Eats. Their classic burger is listed for $14.25 CAD, & their'BURGER CLASSIQUE TRIO 2*' BOGO offer is listed for $29.99 CAD. However, to actually get a trio with this promotional offer, you must pay an additional 5.5 CAD **per burger**, (11 CAD, since Uber Eats charges per item) more for the'TRIO' option. This would bring your total to a generous $40.98 for two trios, instead of $70.98 CAD, which is the number the app shows as crossed out. In reality, Kapsalon is selling you two burger trios for 20.5 CAD each.
This is a predatory practice from a fast-food restaurant when margins are already higher than in a fine-dining establishment. Kapsalon takes advantage of hungry people in a recession. To the owner: photo & video evidence has been taken.
To everyone else: if Kapsalon is ready to overcharge you so dishonestly, what else are they doing with your food? This is a flagrant scam. Avoid.
Many good things to say about this place, the flavours & different wide options are amazing. All of them are out of the ordinary. The staff is super friendly & willing to help you out if you cannot decide by yourself. It seems everything is Halal & really delicious. If you order a combo the fries portion is super generous, enough for 2 people. Try the shakes, they're really worth, my favourite is the kinder bueno.
The flavors in here are not something you find everywhere. The portions in here are more than generous, nor me or my wife could finish it. The prices are the same as most fast food restaurants, but the quality is leagues above. I highly recommend this place. I was happily surprised by what I got after I ordered. & I hope the branch expands to other places.
This is a chicken & waffles place, i mean they have other stuff but get the chicken & waffles. I had the spicy one & my friend had the classic one (not spicy); they were both great. The only thing is that maybe the chicken is a bit dry but i mean its still great. It is my first chicken & waffles & i am not disapointed. The sauce & spice combination if perfect, its really not too spicky but you get that kick to enhance the flavors & feel the crunch of the chicken. "the avocado is a great add to the dish" (my friend who had the non spicky waffle) Its a bit expensive but the portions are generous, it might look small in the picture, its not small. Took him about 10/15 min to make our order. Honestly i would give it 4.5 stars if i could. Atmosphere is abscent though.
