Overall, reviews describe Kapsalon as a popular fast casual spot with generous portions, fresh ingredients, and a diverse menu that includes kapsalon, burgers, waffles, and milkshakes, with many praising halal options, friendly and efficient service, and good value for money. A few orders reported issues where items did not match the order or the burger was dry, but the overall sentiment remains positive with compliments on tasty toppings, crispy fries, and a welcoming ambiance.
I recently ordered from Kapsalon Montreal through DoorDash, & after they corrected a small mix-up with my original order, I promised I'd leave them a proper review because their customer service was honestly exceptional. Super kind, generous, & professional.
First off: the Classic Burger. Ground beef, cheddar, caramelized onions, arugula, & house sauce. The house sauce leans sweet, so if you're looking for a super heavy savory burger, this may not be your thing - but for me, it was absolutely delicious. Sweet, savory, rich, & really satisfying. Honestly? This burger was BEGGING for bacon. That would take it over the top.
Then the Classic Waffle: crispy chicken filet, red cabbage, cheddar, avocado, & honey mustard. This thing tasted like Thanksgiving dinner inside a waffle in the best possible way. The chicken wasn't crispy by the time it arrived (probably because of the container/steam during delivery), but it was juicy, moist, & incredibly well seasoned. The waffle itself was soft, buttery, & basically melted in my mouth. The red cabbage added a really nice freshness & texture too.
BUT the real star of the show?
The Bueno Milkshake.
I'm not even a milkshake person AT ALL (I'm lactose intolerant & usually avoid them), but they had a 2-for-1 deal on DoorDash & something told me to try it. Babe… this milkshake was INSANE. Creamy, dense, rich chocolate hazelnut flavor, chunks of chocolate throughout, whipped cream, drizzle - it honestly felt halfway between a milkshake & an ice cream dessert. & once the straw stopped working, you could literally eat the rest with a spoon like ice cream. Hands down the best thing I ordered.
Also worth mentioning: the portions are VERY generous. The burger looked smaller in photos but was actually a really solid size, & the waffle portion was huge.
Overall: 9/10.
Great food, fantastic customer service, generous portions, & a genuinely enjoyable experience. I would absolutely order from them again.
I recently ordered from Kapsalon through DoorDash, & after they corrected a small mix-up with my original order, I promised I'd leave them a proper review because their customer service was honestly exceptional. Super kind, generous, & professional.
First off: the Classic Burger. Ground beef, cheddar, caramelized onions, arugula, & house sauce. The house sauce leans sweet, so if you're looking for a super heavy savory burger, this may not be your thing - but for me, it was absolutely delicious. Sweet, savory, rich, & really satisfying. Honestly? This burger was BEGGING for bacon. That would take it over the top.
Then the Classic Waffle: crispy chicken filet, red cabbage, cheddar, avocado, & honey mustard. This thing tasted like Thanksgiving dinner inside a waffle in the best possible way. The chicken wasn't crispy by the time it arrived (probably because of the container/steam during delivery), but it was juicy, moist, & incredibly well seasoned. The waffle itself was soft, buttery, & basically melted in my mouth. The red cabbage added a really nice freshness & texture too.
BUT the real star of the show?
The Bueno Milkshake.
I'm not even a milkshake person AT ALL (I'm lactose intolerant & usually avoid them), but they had a 2-for-1 deal on DoorDash & something told me to try it. Babe… this milkshake was INSANE. Creamy, dense, rich chocolate hazelnut flavor, chunks of chocolate throughout, whipped cream, drizzle - it honestly felt halfway between a milkshake & an ice cream dessert. & once the straw stopped working, you could literally eat the rest with a spoon like ice cream. Hands down the best thing I ordered.
Also worth mentioning: the portions are VERY generous. The burger looked smaller in photos but was actually a really solid size, & the waffle portion was huge.
Overall: 9/10.
Great food, fantastic customer service, generous portions, & a genuinely enjoyable experience. I would absolutely order from them again.
May 17, 2026
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oh Kapsalon 😩 where were you all my life!
This restaurant has everything that i love, chicken & waffles, amazing'notbasic' burgers & sweet potato fries 🥰 Everytime I eat here my stomach & taste buds are satisfied. I decided to try a different menu item at each visit & so far so good, i love it all. Thank you! & shout out to Asma (i hope i spelled it right), she's the sweetest, always smiling & always polite & respectful.
Amazing food, everything is very fresh & delicious. One of my favorite local spots for fried chicken & waffle, but their burgers & fries with cheese are delicious. Good milkshakes too 👌
The food is absolutely amazing, & the service was great, staff were super nice & helpful! Chicken was juicy, veggies were fresh, the sauce was to die for.
Aug 28, 2025
on Google
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We had gone for a takeout order & basically had the food after an hour.It was still great but suggest having it at the restaurant itself.Ordered the spicy ,regular waffle with chicken & the dish Kapsalon as well.All were very good.
Great & fun burgers, fries, fried chicken & waffles, etc. The Kapsalom, the house specialty, was delicious too (kind of like a poutine with shawarma or other meats & other ingredients, too).
The owner is very friendly & helpful & gave everyone exceptional service.
I'm planning to return to try other stuff on the menu, especially their desserts - we were just too full to eat any more!
Love this place. Never dissappointed. Always fresh. Always great quality. The milkshakes are AMAZING. I recommend to anyone who likes a good crispy chicken.
Oct 16, 2024
on Google
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I don't understand why this place is not hyped as other restos. The food was great, I ordered the classic waffle sandwich & it was great, a new concept & new flavours! The chicken was perfectly battered, the fries & sauces super good! Also the waffle was a little sweet but enough to be a good mix with the saltyness of the chicken & cheese! One of my new fav places in town
Cool spot for some unique waffle sandwiches! the chicken, sauce, seasoning & all is delicious. I only found that the waffle was maybe slightly overcooked for my taste but it did not affect the taste too much. Fries are perfect fries in my book: perfect crispiness & saltiness. I personally recommend the spicy cocktail sandwich !
Jan 13, 2024
on Google
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This is a chicken & waffles place, i mean they have other stuff but get the chicken & waffles. I had the spicy one & my friend had the classic one (not spicy); they were both great. The only thing is that maybe the chicken is a bit dry but i mean its still great. It is my first chicken & waffles & i am not disapointed. The sauce & spice combination if perfect, its really not too spicky but you get that kick to enhance the flavors & feel the crunch of the chicken. "the avocado is a great add to the dish" (my friend who had the non spicky waffle) Its a bit expensive but the portions are generous, it might look small in the picture, its not small. Took him about 10/15 min to make our order. Honestly i would give it 4.5 stars if i could. Atmosphere is abscent though.
Very clean establishment, very kind staff. They were very patient with my young daughters who have autism & very kind. Very good chicken sandwich! I'll be back again soon.
New type of sandwich with waffle yeah waffles OMG just amazing taste of waffles with beef or chicken best sandwich with the mini salad with melting cheese & meat that you can choose & bunch of sauce that you can pick several ones at a time ! & its a very convenient prices comparing other places just wow guys!! 🤩
