Radikal Dezzertz offers an exceptional array of handcrafted desserts and ice cream creations designed to delight the senses. Patrons can anticipate a vibrant selection of frozen delights, from classic scoops to inventive sundaes, all made with high-quality ingredients. The establishment also features a tempting variety of baked goods and sweet treats, perfect for any craving or celebration. Each item is meticulously prepared, showcasing a commitment to flavour and visual appeal. Discover a unique dessert destination that elevates the sweet experience with innovative offerings and a focus on pure indulgence.
Radikal Dezzertz is highly regarded for its wide selection of authentic gelato, fresh crepes, and exceptional churros that many visitors claim are the best in the area. Customers frequently praise the welcoming atmosphere and the friendly, attentive service provided by the owner and staff, often highlighting the personal touch that makes the experience memorable. While the vast majority of feedback is glowing, noting high quality and delicious ingredients, some visitors have raised concerns regarding consistent food quality, pricing, and occasional lapses in cleanliness or service speed. Overall, the establishment is viewed as a standout destination for dessert lovers in the West Island, with many patrons eager to return for the impressive variety of flavors and the cozy environment.
About 5 days ago, I visited with two friends after seeing the owner on TikTok. The place looked amazing online, so we were excited to try it, but unfortunately, the experience was disappointing.
We ordered a large ice cream box with three flavors (Almond, Dulce, & Biscotti), a Bueno ice cream cake slice, & churros. When ordering the churros, we initially thought the mini ones were filled, but the staff clarified they weren't, so we changed our order to two large churros (one Nutella, one Dulce). I paid around $24 for the ice cream & cake, & my friend paid about $20 for the churros. Our third friend got an iced coffee.
The ice cream & cake were actually very good, no complaints there. However, when we went to pick up the churros, we received something different from what we ordered. At first, I thought I misunderstood, but after trying them, we realized they were incorrect.
We went back to explain, & after waiting a few minutes, they took them back to remake. That's when the situation became very uncomfortable. An older man from the back pointed at my friend in a very disrespectful way, signaling him to follow him as if he were speaking to an employee or worse. He then started arguing aggressively about the situation & was even swearing in Arabic, which made us feel extremely uncomfortable since it's our first language.
After about 10 minutes, he gave back $10, but that wasn't what we wanted, we simply wanted our correct order. A simple apology & fixing the mistake would have been enough.
It's really a shame because the desserts themselves were great, & we would have definitely come back & recommended the place. Unfortunately, the way we were treated completely changed our impression.
I highly recommend this place, very delicious, the place is clean & very representable, ask for Hassan very friendly & welcoming with a big smile on his face. Will be visiting again soon
Feb 17, 2026
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This place is an absolute gem! Everything we tried was outstanding-from the creamy, rich gelato to the perfectly crisp-on-the-outside, fluffy-on-the-inside churros. The crepes were made fresh & were light, delicate, & packed with flavor, & the coffee was the perfect complement to all the sweetness-smooth, aromatic, & expertly brewed.
You can really tell how much care goes into the quality of the ingredients & the preparation. The employees working were incredible & gave amazing service. The atmosphere is cozy & inviting, making it a great spot to relax, catch up with friends, or treat yourself. Whether you're craving dessert or just a great cup of coffee, this place delivers every time. Highly recommend-five stars without hesitation! ☕🍨✨
If you're an ice cream lover, do yourself a favour & get to this place immediately. The flavour selection is insane-like a candy store for grown-ups.
The staff is just as impressive. They're friendly, patient, & genuinely excited to help you find the perfect scoop. You can tell they care about what they do, & it makes the whole experience feel warm & welcoming.
Whether you're grabbing a quick cone or settling in for a dessert adventure, this shop absolutely nails it. Highly recommended!
Amazing gelato best one I've had so far in my 19 years.Fantastic service & super friendly & very good for families. The crepes were even better & the presentation was flawless. 10/10 recommend this place.
