Radikal Dezzertz offers an exceptional array of handcrafted desserts and ice cream creations designed to delight the senses. Patrons can anticipate a vibrant selection of frozen delights, from classic scoops to inventive sundaes, all made with high-quality ingredients. The establishment also features a tempting variety of baked goods and sweet treats, perfect for any craving or celebration. Each item is meticulously prepared, showcasing a commitment to flavour and visual appeal. Discover a unique dessert destination that elevates the sweet experience with innovative offerings and a focus on pure indulgence.
Radikal Dezzertz is highly regarded for its wide selection of authentic gelato, fresh crepes, and exceptional churros that many visitors claim are the best in the area. Customers frequently praise the welcoming atmosphere and the friendly, attentive service provided by the owner and staff, often highlighting the personal touch that makes the experience memorable. While the vast majority of feedback is glowing, noting high quality and delicious ingredients, some visitors have raised concerns regarding consistent food quality, pricing, and occasional lapses in cleanliness or service speed. Overall, the establishment is viewed as a standout destination for dessert lovers in the West Island, with many patrons eager to return for the impressive variety of flavors and the cozy environment.
My teenage sons went to Radikal Dezzertz
West Island with a few Friends. The place was only 1/2 full & there were plenty of tables available. Three out of five ordered dessert but they had just gone for dinner & my kids were just too full.
They were approached & told if they don't order something they will have to leave the premises as they are taking up space that other clients could use. They were told to either order or leave. The entire table stood up, left their desserts & walked out..
Went here with some friends for a sweet treat. To be honest, the playlist playing was better than the desserts. The gelato was good but had a bit of a freezer taste going on. The tiramisu cake was def funky..tasted like it had been in the freezer long enough to pay rent. Just sharing honest feedback. Great music, desserts could be fresher..
Apr 22, 2026
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About 5 days ago, I visited with two friends after seeing the owner on TikTok. The place looked amazing online, so we were excited to try it, but unfortunately, the experience was disappointing.
We ordered a large ice cream box with three flavors (Almond, Dulce, & Biscotti), a Bueno ice cream cake slice, & churros. When ordering the churros, we initially thought the mini ones were filled, but the staff clarified they weren't, so we changed our order to two large churros (one Nutella, one Dulce). I paid around $24 for the ice cream & cake, & my friend paid about $20 for the churros. Our third friend got an iced coffee.
The ice cream & cake were actually very good, no complaints there. However, when we went to pick up the churros, we received something different from what we ordered. At first, I thought I misunderstood, but after trying them, we realized they were incorrect.
We went back to explain, & after waiting a few minutes, they took them back to remake. That's when the situation became very uncomfortable. An older man from the back pointed at my friend in a very disrespectful way, signaling him to follow him as if he were speaking to an employee or worse. He then started arguing aggressively about the situation & was even swearing in Arabic, which made us feel extremely uncomfortable since it's our first language.
After about 10 minutes, he gave back $10, but that wasn't what we wanted, we simply wanted our correct order. A simple apology & fixing the mistake would have been enough.
It's really a shame because the desserts themselves were great, & we would have definitely come back & recommended the place. Unfortunately, the way we were treated completely changed our impression.
Redikal Dessert in the West Island is hands down one of the best gelato places! They offer an amazing variety of flavors, so there's always something new to try. The staff are incredibly nice, soft-spoken, & very well-mannered, which makes the experience even better. Definitely a place worth visiting anytime if you love great desserts!
By far the best dessert place in Canada, drove all the way from Ottawa & was worth the drive. So delicious. Thanks to Hassan who made our visit extra memorable, very pleasant,friendly & welcoming. Will be coming back soon
