Radikal Dezzertz: Your ONE-STOP Dessert Experience! Discover the ultimate dessert haven at Radikal Dezzertz, where we've been delighting taste buds for 12 years.
Radikal Dezzertz is highlighted in reviews for a wide dessert lineup including churros, gelato, crepes, and other treats, with consistently friendly staff, a warm and welcoming atmosphere, and a strong commitment to quality and freshness that makes it a must visit for dessert lovers who travel for a memorable treat. Though a few notes mention high prices and occasional misfires like a frostino, the overall impression is of delicious flavors and generous portions delivered with good service.
About 5 days ago, I visited with two friends after seeing the owner on TikTok. The place looked amazing online, so we were excited to try it, but unfortunately, the experience was disappointing.
We ordered a large ice cream box with three flavors (Almond, Dulce, & Biscotti), a Bueno ice cream cake slice, & churros. When ordering the churros, we initially thought the mini ones were filled, but the staff clarified they weren't, so we changed our order to two large churros (one Nutella, one Dulce). I paid around $24 for the ice cream & cake, & my friend paid about $20 for the churros. Our third friend got an iced coffee.
The ice cream & cake were actually very good, no complaints there. However, when we went to pick up the churros, we received something different from what we ordered. At first, I thought I misunderstood, but after trying them, we realized they were incorrect.
We went back to explain, & after waiting a few minutes, they took them back to remake. That's when the situation became very uncomfortable. An older man from the back pointed at my friend in a very disrespectful way, signaling him to follow him as if he were speaking to an employee or worse. He then started arguing aggressively about the situation & was even swearing in Arabic, which made us feel extremely uncomfortable since it's our first language.
After about 10 minutes, he gave back $10, but that wasn't what we wanted, we simply wanted our correct order. A simple apology & fixing the mistake would have been enough.
It's really a shame because the desserts themselves were great, & we would have definitely come back & recommended the place. Unfortunately, the way we were treated completely changed our impression.
Apr 6, 2026
on Google
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Very nice & delicious crepes. My kid loves this place but today I was shocked & upset. Is because I witnessed the girl who was preparing the crepes without gloves. Like she was using the cash register & computer to punch in the order, then right away she went to prepare the crepes without washing her hand or wearing gloves. She was cutting all the fruits & using her hand to put it on the crepes. I am sorry but place like this, doing this is not acceptable for me. Owner plz pay attention.
I have been here multiple times & was excited to try the new product frostino, they say it's a frozen cake but turns out to be a piece of frozen margarine with some sauce. & it cost me 12$. 12$ for a piece of meringue doesn't seem to make sense to me though.
My nephew wanted churros for his birthday'cake' & this place came up with excellent reviews. Boy it didnt dissappoint!🔥🔥 Absobulety amazing! I met with Esan the owner & he made Spanish churros (the long ones)right in front of me, SO fresh!! I got dips, Nutella, Caramel, White Chocolate & Biscoff all 4 were a huge hit! He also has 30+ flavours of gelato & i taste tested the Tiramisu Gelato, blew my mind! Serves coffee as well. This place is a must try 10/10!!!
Mar 21, 2026
on Google
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Redikal Dessert in the West Island is hands down one of the best gelato places! They offer an amazing variety of flavors, so there's always something new to try. The staff are incredibly nice, soft-spoken, & very well-mannered, which makes the experience even better. Definitely a place worth visiting anytime if you love great desserts!
Mar 15, 2026
on Google
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I highly recommend this place, very delicious, the place is clean & very representable, ask for Hassan very friendly & welcoming with a big smile on his face. Will be visiting again soon
Feb 17, 2026
on Google
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By far the best dessert place in Canada, drove all the way from Ottawa & was worth the drive. So delicious. Thanks to Hassan who made our visit extra memorable, very pleasant,friendly & welcoming. Will be coming back soon
