Presotea

Sarin

1.0

I accidentally ordered an extra drink at the self-service kiosk & immediately asked if it could be canceled before it was prepared. Unfortunately, my request was refused & the staff were mean & rude & they were ignoring us.

Thamara

2.0

Idk if Vanessa( one of the servers) & her lady gang had a bad day or just don't like their jobs but they seem annoyed , impatient & don't want to be working. As any other tea place I go, I regurlarly go to One Babo Tea place , whenever there's a topping that I'm not sure of the taste nor if I would like it, I ask for a sample just to make sure I enjoy the drink I order & PAY FOR!!!. So in the drink I ordered there was' bleuet éclatant' & before She made the drink I ask if I could taste'bleuet éclatant' because I'm picky on my toppings & didnt know if I would like the taste or the texture. This Vanessa girl RUDELY said'We don't do that here' just to turn around & walk out. I have NEVER been refused to taste a topping even if its a single pearl. & When I ask her collegue for her name, they all looked at each other like I was crazy... CUSTOMER SERVICE is important when you work in the food industry. Believe that!! & from ALL the other bad reviews I read on here, your customer service is what's lacking the most!! Bad Bad Bad !! Especially if you're located in a MALL!!! SMDH I will not be going to this place EVER AGAIN.!!

Aylin

1.0

Ils ont un très mauvais comportement. Quand ils se trompent eux-mêmes dans la commande, ils obligent ensuite le client à commander une autre boisson.

Je n'achèterai plus chez eux.

G

1.0

Very disappointed with my experience. Before ordering, I specifically asked if the mango came with my drink & was told that it did. When I received my drink, it was missing. I went back to have the mistake corrected, & instead of simply fixing an error that was not my fault, I was told I had to pay an extra $0.50. It's not about the 50 cents, it's the principle. I confirmed what was included before ordering, was given incorrect information, & then was expected to pay extra to correct the staff's mistake. Poor customer service & very frustrating.

Glam

5.0

My favourite is their new mango drink i had it for about 5 times since it came out

GuanFang

2.0

Je vais souvent chez Presotea à LaSalle & leur smoothie à la mangue & ananas est vraiment mon préféré - toujours riche en goût & bien équilibré.

Aujourd'hui, j'en ai commandé un au Carrefour Laval pendant que je faisais du shopping, mais j'ai été un peu déçue. Le goût était beaucoup plus léger, presque dilué, avec beaucoup de glace & très peu de saveur de mangue.

C'est dommage, car j'adore normalement ce produit. J'espère que la qualité sera plus constante d'un endroit à l'autre.

Bourques100

5.0

J'adore cet endroit, j'y ai été au moins 20 fois & les breuvages sont tout le temps parfaits

OP

1.0

Les boissons sont correct mais le temps dattente etait long. Le caissier etait un peu impatient.

Bao

1.0

The drinks are okay at best (mango / sakura slush). The waiting time was so long.

Ali

1.0

Very bad service, specially for kids