Poutineville

Rachel

2.0

Sorry in advance for the lengthy review: I don't know if this place was just having an off day based off of the good reviews, but our experience was not good. We ordered the caramel shakes with alcohol, the pictures & the menu are very deceiving, & we couldn't even taste the $5 shot of alcohol. They didn't seem to get the idea of a "starter" because it arrived at the same time as our main meal. Although they did arrive within 15 minutes, which was good, because we were starving. I ordered the pulled pork poutine... it was 25% corn, 25% red peppers, 50% fries, & NO pulled pork. When I finally got the server's attention, she came over, I brought up the concern nicely, & she asked "are you sure?" I said "yes, & if I could please just have a regular poutine instead as I didn't enjoy the poutine in general, it would be great" (that much topping without the main key feature of the dish kind of ruined it for me). She simply said "okay" & walked away. No apology for their kitchen staff completely skipping the pork. My partner ordered the Mexican poutine which was about 40% fries & 60% toppings. It was not an enjoyable experience, he ate it... but he did not enjoy it. We waited over 30 minutes for my 2nd poutine... you'd think that they would try & make my redo fast since my partner already had his food & I'm now left with nothing... but apparently not (they were not busy). Eventually I got up & asked if I could have my poutine to go instead. She said of course, & no problem. We left after I got the food. The redo poutine I ordered was also gross... I had maybe 5 bites before I just gave up. Very frustrating experience. My partner & I both agree, that was probably the worst poutine we've had... including McDonald's poutine, which is just gross. I definitely felt that the staff of the restaurant just didn't care because we're English speakers & not from Quebec, I know a lot of people in Quebec hate English Canadians... & it showed. Very overpriced. Honestly, the only good thing about this restaurant was their quirky atmosphere & the option to play games while we wait. We didn't play, just because that's not our thing, but it was a nice touch. I hate leaving bad reviews... but I felt this one was needed

Hannah

5.0

Love this place! The food is really good, lots of options for all people. Service is great & the staff are really kind & welcoming. Great for everyone including students.

Kevin

5.0

I came here one night on live comedy night. When I came in I was invited to join the table of comedians playing an improv game. It was welcoming as they are also an English friendly bar like Grumpy's (live music) just a couple doors down. Yes they have Xbox. I've heard that their food was VERY good. My friend recommends getting the hand mashed potatoes for one of the various options available for your choose-your-own style poutine. Next time I'm in Montreal I will for sure return & try some of their poutine on another comedy night!