Poulet Rouge

Lucia

5.0

The Poulet Rouge at Pointe Claire has a wonderful service & delicious food. The employee are very friendly & welcoming. Their portions are very generous. Manager is always present & always engages with customers.

Adriana

5.0

Generous portion & dedicated staff, management super present.

Mark

5.0

I'm writing this review as a fellow business owner, & I truly felt this experience deserved recognition.

Today, after closing hours at CF Fairview Mall, my family & I were quite hungry & happened to pass by Poulet Rouge. I initially asked the cashier if they were still open, & he mentioned they were closed. However, another staff member working at the grill stepped in, kindly said they were still open, & asked the cashier to take our order.

What followed was one of the most thoughtful customer service experiences I've had. The employee personally prepared our bowls & went above & beyond to make sure everything was just right. My child loves cheese, so we ordered a bowl with only cheese. When we asked for corn on the side for our other child, he first gave a small portion but then immediately switched it to a larger serving without us asking. He even explained that since we had only chosen cheese as a topping, he would add extra scoops & asked if we needed more for our child.

He was incredibly attentive to detail. When he saw me adding extra jalapenos, he smiled & offered to include a piece of spicy chicken for me to try. He also recommended their avocado sauce with a hint of jalapeno, which turned out to be excellent.

Curious, I asked if he was the manager or owner, & he humbly replied that he was just an employee. That honestly impressed me even more.

As a business owner, I couldn't help but reflect what makes someone care this much? To go out of their way to engage with customers, notice small details, & genuinely enhance the experience, especially when no one is watching. It's rare. In most cases, employees do what's required, but this was something more. It felt like true ownership, & it's something every business hopes to have in their team.

I was genuinely impressed so much so that I even thought to myself I would love to have someone like him on my own team.

The food was fresh, the chicken was delicious, & the service was exceptional. I'll definitely be coming back.

Thank you again for the generous portion of corn & for introducing me to my new favourite volcano chicken with jalapeno avocado sauce.

Marlene

5.0

This is by far my favorite poulet rouge!! The ingredients are always super fresh & portions are really generous! Staff is amazing too...must try!!

DL

5.0

Food is great. Boss guy is good & generous & seems like a genuine dude.

Phillip

5.0

I got the Poulet Rouge bowl, they give very generous portions of toppings & the chicken was so juicy. Very friendly staff, would highly recommend if you're looking for a bite in the mall!

Marina

5.0

Definitely our favourite place to eat in Fairview! The quality & taste of the chicken at this location is unparalleled & so delicious! Great customizable options with a variety of sauces & toppings available. The service is always quick & efficient & the staff are so friendly. Great spot for a tasty meal with generous portions - highly recommend.

Nancy

5.0

Definitely my favourite place to eat when I go to Fairview. Everything is so delicious ! The chicken is tender & super flavourful (my favourites are Hercules & Shisha), the rice is always fresh, & the toppings are super generous. Very filling, that's for sure !!! The staff is always great & the owner Richard is fantastic ! He always makes sure you have a great experience & truly cares about his clients. Definitely try this place, it's a hit !!! No wonder there's always a lineup, but don't worry it moves fast. It's sooo good, can't recommend this place enough👌🏼💯❤️