Poulet Rouge

Lucia

5.0

The Poulet Rouge at Pointe Claire has a wonderful service & delicious food. The employee are very friendly & welcoming. Their portions are very generous. Manager is always present & always engages with customers.

Apr 15, 2026

on Google

Adriana

5.0

Generous portion & dedicated staff, management super present.

Apr 12, 2026

on Google

Mark

5.0

I'm writing this review as a fellow business owner, & I truly felt this experience deserved recognition.

Today, after closing hours at CF Fairview Mall, my family & I were quite hungry & happened to pass by Poulet Rouge. I initially asked the cashier if they were still open, & he mentioned they were closed. However, another staff member working at the grill stepped in, kindly said they were still open, & asked the cashier to take our order.

What followed was one of the most thoughtful customer service experiences I've had. The employee personally prepared our bowls & went above & beyond to make sure everything was just right. My child loves cheese, so we ordered a bowl with only cheese. When we asked for corn on the side for our other child, he first gave a small portion but then immediately switched it to a larger serving without us asking. He even explained that since we had only chosen cheese as a topping, he would add extra scoops & asked if we needed more for our child.

He was incredibly attentive to detail. When he saw me adding extra jalapenos, he smiled & offered to include a piece of spicy chicken for me to try. He also recommended their avocado sauce with a hint of jalapeno, which turned out to be excellent.

Curious, I asked if he was the manager or owner, & he humbly replied that he was just an employee. That honestly impressed me even more.

As a business owner, I couldn't help but reflect what makes someone care this much? To go out of their way to engage with customers, notice small details, & genuinely enhance the experience, especially when no one is watching. It's rare. In most cases, employees do what's required, but this was something more. It felt like true ownership, & it's something every business hopes to have in their team.

I was genuinely impressed so much so that I even thought to myself I would love to have someone like him on my own team.

The food was fresh, the chicken was delicious, & the service was exceptional. I'll definitely be coming back.

Thank you again for the generous portion of corn & for introducing me to my new favourite volcano chicken with jalapeno avocado sauce.

Apr 12, 2026

on Google

Marlene

5.0

This is by far my favorite poulet rouge!! The ingredients are always super fresh & portions are really generous! Staff is amazing too...must try!!

Feb 5, 2025

on Google

DL

5.0

Food is great. Boss guy is good & generous & seems like a genuine dude.

Jan 6, 2025

on Google

Phillip

5.0

I got the Poulet Rouge bowl, they give very generous portions of toppings & the chicken was so juicy. Very friendly staff, would highly recommend if you're looking for a bite in the mall!

Mar 4, 2024

on Google

Marina

5.0

Definitely our favourite place to eat in Fairview! The quality & taste of the chicken at this location is unparalleled & so delicious! Great customizable options with a variety of sauces & toppings available. The service is always quick & efficient & the staff are so friendly. Great spot for a tasty meal with generous portions - highly recommend.

Dec 21, 2023

on Google

Nancy

5.0

Definitely my favourite place to eat when I go to Fairview. Everything is so delicious ! The chicken is tender & super flavourful (my favourites are Hercules & Shisha), the rice is always fresh, & the toppings are super generous. Very filling, that's for sure !!! The staff is always great & the owner Richard is fantastic ! He always makes sure you have a great experience & truly cares about his clients. Definitely try this place, it's a hit !!! No wonder there's always a lineup, but don't worry it moves fast. It's sooo good, can't recommend this place enough👌🏼💯❤️

Dec 3, 2023

on Google