Poulet Rouge

Katya-lia

5.0

I love the food. Tastes amazing love that they make the chicken on the spot so its fresh & delicious. Always really nice & polite employees. My personal favorite is the routine with BBQ chicken.

Honda

5.0

Healthy & fresh food, & very quick service👌👌

Kelly

5.0

I eat here more often than I'd like to admit, but that's because they never fail me! The food is always fresh & delicious & the staff is always kind.

Mark

5.0

I'm writing this review as a fellow business owner, & I truly felt this experience deserved recognition.

Today, after closing hours at CF Fairview Mall, my family & I were quite hungry & happened to pass by Poulet Rouge. I initially asked the cashier if they were still open, & he mentioned they were closed. However, another staff member working at the grill stepped in, kindly said they were still open, & asked the cashier to take our order.

What followed was one of the most thoughtful customer service experiences I've had. The employee personally prepared our bowls & went above & beyond to make sure everything was just right. My child loves cheese, so we ordered a bowl with only cheese. When we asked for corn on the side for our other child, he first gave a small portion but then immediately switched it to a larger serving without us asking. He even explained that since we had only chosen cheese as a topping, he would add extra scoops & asked if we needed more for our child.

He was incredibly attentive to detail. When he saw me adding extra jalapenos, he smiled & offered to include a piece of spicy chicken for me to try. He also recommended their avocado sauce with a hint of jalapeno, which turned out to be excellent.

Curious, I asked if he was the manager or owner, & he humbly replied that he was just an employee. That honestly impressed me even more.

As a business owner, I couldn't help but reflect what makes someone care this much? To go out of their way to engage with customers, notice small details, & genuinely enhance the experience, especially when no one is watching. It's rare. In most cases, employees do what's required, but this was something more. It felt like true ownership, & it's something every business hopes to have in their team.

I was genuinely impressed so much so that I even thought to myself I would love to have someone like him on my own team.

The food was fresh, the chicken was delicious, & the service was exceptional. I'll definitely be coming back.

Thank you again for the generous portion of corn & for introducing me to my new favourite volcano chicken with jalapeno avocado sauce.

Lina

5.0

Literally everything about this place is awesome. Food is fresh & the workers are the nicest. Special thanks to Maha & Dave for always being helpful.

Lori

5.0

The best, tastiest & freshest food court food you can get.

Melanie

5.0

Always delicious bowls! Super fresh & filling.

Maha

5.0

Best place ever to eat Poulet Rouge honestly the customer service at this location is top-tier all the employees are absolute sweethearts they're always smiling super friendly & they actually take the time to laugh & chat with me & my friend every time we go it feels like they genuinely care about making your experience great the food is always fresh & delicious you can really taste the quality their toppings are always super fresh perfectly prepared & they never skimp out the place is also really clean if you're a Poulet Rouge fan & haven't tried this location yet you have to bc ur missing in life you'll love the energy, the food, & the amazing people who work there 10/10 every single time

J

5.0

Rouge Bol is so good! Especially the new Honey Chipotle flavour. Staff is also very nice. Food is fresh & tasty. Good price as well. Definitely recommend them.

Freya

5.0

Poulet Rouge is a great spot when you're craving chicken. I ordered a bowl with all the dressings, & it was fresh, tasty, & really satisfying. The best part is they prepare your meal very quickly, so don't let the long line make you change your mind!