Poulet Rouge

Nayeem

5.0

I am very satisfied with my experience at Poulet Rouge. Their grilled chicken was absolutely perfect - tender, juicy, & full of flavor. There were plenty of sauce & topping options, allowing me to customize my meal exactly the way I like it. The staff were polite & helpful. The environment was clean & comfortable. Highly recommended! ⭐⭐⭐⭐⭐

Feb 19, 2026

on Google

Sheary

1.0

Very disappointed. I paid extra for extra chicken & was given a very small portion. When I politely pointed it out, the manager gave me a weak excuse about the distributor sending different chicken sizes to different locations-which makes no sense for a franchise that's supposed to be consistent.

I've been a loyal customer since Poulet Rouge first opened, & this experience honestly felt disrespectful. If I'm paying extra, I expect to actually get what I paid for, not excuses.

Consistency & customer service matter. Unfortunately, this visit failed on both.

Feb 2, 2026

on Google

Raghad

1.0

One of the worst dining experiences & the worst customer service I have ever had.
Today, around 12:00 PM, after shopping, I went to the restaurant with two children. While I was asking the kids about their choice of chicken & drink, & asking the cashier what comes with the meal-whether fries were included or had to be ordered as an extra-the cashier shouted at me.
He then started giving me annoyed & bored looks, saying that many people were waiting & that I should hurry up. He was speaking in Arabic, assuming that I wouldn't understand.
Later, when I went to buy a drink, he handed me a cardboard cup & told me to drink water because there was no time.
Imagine this kind of service.
I will never return, & I will never recommend this restaurant-even if I were starving.

Jan 21, 2026

on Google

Brandan

5.0

We often take walks through the Royalmount mall since it's close to home, & whenever we want something quick, tasty, & not overpriced, Poulet Rouge is our go-to stop. It's reliable, consistent, & always hits the spot.

This location in particular deserves some credit. The staff are friendly & welcoming, even when the line gets long, & they keep things moving quickly. Service is fast without feeling rushed, & the portion sizes are generous - you leave satisfied, not still hungry like at many other fast-food places.

The ingredients are always fresh, & you can see that everything is handled with care. The chicken is well seasoned, the toppings crisp, & the sauces flavorful without being overpowering. Everything feels just a bit higher quality than what you'd expect from fast food.

The prices are reasonable, especially considering the freshness & portion size. It's a place that delivers on what it promises - simple, healthy, & delicious food served with a smile. As far as fast food goes, Poulet Rouge continues to set the bar for quality & consistency.

Oct 8, 2025

on Google

Khadija

5.0

I had a great experience at Poulet Rouge in Royalmount Mall. The staff was friendly & fast, & the service was excellent. The chicken was juicy & well-seasoned, & the ingredients were fresh & tasty. I really liked how I could choose my own toppings & sauces, everything was full of flavor.

The place was clean & the atmosphere was nice. I'll definitely come back again for another healthy & satisfying meal!

Aug 6, 2025

on Google