Point G - Plaisirs Gourmands

Sam

4.0

After asking Gemini for a Montreal equivalent to Ladurée in Paris, Point G'Plaisirs Gourmands' topped the list, & they didn't disappoint. These are some of the best macarons we've ever had.

However, the experience fell short of'gourmet' due to unnecessary friction. Charging $1 for a bag after a $40 purchase, & requiring a separate transaction for it only after asking for a bag, breaks a basic rule of customer experience: reduce friction.
While some customers prefer to bring their own bags, to each their own; for a gourmet shop, a bag should be a seamless inclusion, not a secondary hurdle. The cost could easily be baked into the product price to maintain a smooth customer journey one expects.
Besides, they got all the order right, except for the Strawberry Hearts that seems were deliberately replaced with Matcha. Maybe they ran out. Shouldn't be an issue, but on Valentine's Day, I would have expected a heads up regarding the change when I came to pick up the order, not discover later when opening the box at home.

27 févr. 2026

sur Google

Mario

5.0

Ok.. so I hated macarons until I went to Paris in november of 2023 & had them from laduree then fell in love. Now in montreal walking past this place decided to stop in for a macaron & a cafe. NOT EVEN JOKING these are on the same level as laduree from paris or maybe even better. They were so good i went back the night before i fly out & bought a tin of 33 macarons to take home. But people if you are walking by point g don't just walk by go in & try for yourself. I promise you you will not regret it. Also the staff on both days were very welcoming & very kind & helpful to us.. thank you Point G

1 juin 2024

sur Google

Myriam

5.0

Ladurée peut aller ce ranger, vraiment je suis une fan de Macarons, je peux dire que sa été les meilleurs que j'ai mangé, beaucoup plus de saveur, le goût & vraiment présents.

18 mai 2024

sur Google