MORETTI GRIFFINTOWN est l’endroit où tout a commencé. Les briques apparentes et l’éclairage chaleureux ajoutent à l’ambiance feutrée. Pendant que les pizzas s’enflamment dans le four à bois, l’odeur du macaroni au fromage à la truffe emplit l’air. L’ambiance est parfaite pour un dîner entre amis, les cocktails et le vin ne vous décevront pas.
Les avis sur Pizzeria Moretti alternent entre des retours élogieux sur la qualité des pizzas et des plats italiens, l'ambiance chaleureuse et la décoration soignée et des remarques négatives sur le service, souvent jugé désorganisé, lent et peu attentif, avec des échanges qui manquent de synchronisation. La musique peut être trop forte et le bruit peut compliquer la conversation, et le rapport qualité prix est sujet à discussion, certains trouvant les portions petites et les tarifs élevés. Des expériences évoquent des soucis d'hygiène ou des incidents signalés et cela peut influencer la volonté de revenir. Malgré cela, plusieurs avis mettent en avant une expérience agréable lorsque le service est disponible et les plats sont délicieux, donnant envie de revenir. Dans l'ensemble, Pizzeria Moretti est perçue comme un lieu convivial et animé où la nourriture est généralement appréciée, mais le service et le rapport qualité prix restent des points à améliorer.
Pizza délicieuse! Comme un autre commentaire précédent suggère, gardez vos chefs mais changez les serveuses. Elles ont des attitudes pitoyables, aucun savoir vivre! Je n'y retournerai pas.
25 oct. 2023
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We had a lovely dinner at Moretti last night. The Calamari & Pizza Griffintown were delightful, & the restaurant had a decent wine list to complement our meal. The service was friendly & efficient, which added to the overall experience. However, the only downside was the DJ, who was way too loud. It was difficult to hear each other over the music, which was a bit overwhelming. Despite that, we enjoyed our visit & would return for the delicious food & great service.
I've been eating & ordering from the restaurant for several years now, it is consistently always delicious, over the years I've tried every item on the menu, none disappoint. Special shout out to the lamb chops & rice cakes, don't skim on the appetizers. I blame 95% of my inability to lose weight on the flavor that comes out of this kitchen.
Accueil sympathique & service agréable au bar, car la salle & la terrasse étaient complètes. Pâtes italiennes maison, bonnes sauces. Une bonne adresse. Dommage que la terrasse ne soit pas ensoleillée.
Although the inside is very beautiful, the music is way too loud for conversation. The tables are way too close to each other. You have people constantly passing by & rubbing against you as you eat
The pizza is salty. The chicken is bland. Overpriced food. They charge for water
Would not recommend this place.
30 sept. 2023
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Extremely disappointed, from the moment we arrived for our reservation the hostess had an attitude because we did not all arrive at once let’s be mindful. We are in a downtown location & parking is scarce. Once at our table, the waitress Megan was unfriendly. Took 30 minutes just to receive a drink menu. Took over an hour & a half to receive our food. We were never offered the option of ordering more drinks or anything else of that matter. We would constantly see her circle her other tables, would try to get her, but never come to see us. She never came to let us know that there would be a delay in receiving our food. When we did receive our food from the bus boys, they were not able to even give clarification about on one of the pastas told us we were wrong about how we thought the platter was made when in fact, we ended up being correct. From the time we arrived to the time we left, we may have spoken our waitress a total of four times, & when we spoke to her to give her feedback on her service she denied everything. I’ll be completely honest I do not want to make this a race thing, but we were a group of seven black women in the entire restaurant & ironically, all the tables surrounding us were of white race, who were being served the entire time. This is my second time coming to establishment, & feeling inferior to everybody else as if my money is not worth anything. To add this was a special occasion event, which we clearly noted on the reservation & nobody accommodated that as well or even inquired. To be completely honest, we all felt wet we were an inconvenience to the restaurant. & I will not be recommending to anybody or returning.
Very nice atmosphere , the food was just okay. The thing I was most displeased about was the service. Our waitress really needs to be retrained on proper customer service. The food took extremely long & not once did she come see us , we got one drink for the night & were never asked if we wanted to order anything more , empty glasses infront of us all night. When I told her we would have appreciated a little more attentiveness she became defensive. By the time she came around to offer a dessert menu we had been sitting around with nothing infront of us for 30 minutes. I’ve been a server for 12 years & I’m usually quite understanding in these types of situations but it was honestly unacceptable. Hopefully Megan improves her service soon !
The food at Moretti was amazing for my first time. The service is excellent, but it can be a bit longer when the place is crowded.
The only 2 points that I would improve. First one to lower the music with maybe a little because we can't hear anything when we talk we have to raise our voice, imagine all the client has to do that.
Also, when you take the burrata plate as an appetizer (Taste like heaven), you need to request bread as they don't bring it automatically.
Thank you again for this amazing experience.
19 sept. 2023
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Made reservations a few days ahead for a party of 4. We had a bottle of Rosé, lamb chops, salmon tartare, margherita pizza, & penne alla vodka. The service was phenomenal & my only regret was that we were heading to an event afterwards, otherwise I would have taken away the leftovers. The pizza & penne alla vodka were the stars of the show. If you're not into the music while dining vibe, find an alternative, but if you are, the DJ was amazing. Great experience all around.
Nous étions un groupe d'une dizaine de personnes & notre expérience a sommes toutes été agréable, à part après avoir payé l'addition & avoir laissé 200$ de pourboire & nous avoir fait harceler par la serveuse vulgaire qui trouvait qu'on avait pas laissé assez de pourboire alors qu'on avait laissé plus que le montant des taxes (15%)!!! C'est certain que si tu commandé une bouteille à 150$ versus 75$, tu peux te permettre de laisser un peu moins. 23$ de tip aurait donné 30% si on avait été comme la plupart des clients qui commandent des bouteilles à prix raisonnable. De plus à 36$ le Mac & cheese les prix sont peut être déraisonnable? Deuxième & dernière visite pour moi
I usually love morettis great food. But this review is for the guy on the phone he was absolutely fricking rude & he 0 manners. I was just trying to book for my birthday & he spoke to me like absolutes crap. Someone pass him a blunt he needs it
21 févr. 2022
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I have been there twice, I pre-order using UberEats & pick it up & both time they treated me like. Everytime I mention i'm here to pickup a pre-order that I made with Ubereats their attitude change from being super nice customer service to barely talking no me or being quite rude. It's really sucks because the food is good but every time I go there I do not feel welcome..
I enjoy coming to this place, however, the service is always so weak. The bus boys are serving us more than the waitresses . They do an awesome job getting us what we ask for when the waitresses forget . For some reason the waitress who served our table wasn't happy to serve us at all. This is the third time I receive attitude from the waitress. Although, we are always very patient. Hopefully our experience will be different next time :)
If I could leave 0 stars I would. The food was ok, but the overall experience was just disgusting & terrible. We were a group of 7 people, & politely asked if we could get all of our bills split amongst each other. She came back with all of our bills & got pretty much each one wrong, either missing something or adding too much on the other. It took her another 3-4 tries before she eventually gave up, & made the excuse that she usually doesn't allow a big table like us to split bills but she made an exception for us.. she then proceeded to get the manager of the restaurant who is EXTREMELY disrespectful, & started blaming us for mixing up the waitress because supposedly we kept changing seats? (Lol we never moved once from our spots) so he was blaming his customers for the confusion of this high waitress lol. My friend then got his attention again & started talking to him in a polite way to let him know that the way he was talking to us was very unprofessional & rude, & never asked us once what the problem was & how he could help. He proceeded to answer her in French when she was speaking to him in ENGLISH & refused to speak English after she demanded him to. He told us to just pay the bill & get out of the restaurant. By the time we were finally finished paying, my friend went to speak with the owner, who is also EXTREMELY disrespectful & rude, & doesn't care at all for his clients satisfaction. Overall terrible experience, this WAS one of my favorite restaurants, but I will never ever step foot in morettis again.
I can't even comment on the food because the staff ruined the whole dinning experience. Our waitress was high, the manager was beyond beyond disrespectful & the owner is a disgusting arrogant person that does not care about his customers only wants their money. He did not care if his employees are rude or treat u badly. I do not recommend this place at all. If u do not want terrible service & to leave feeling disrespected then do not go here. I've never been to a restaurent where the customers are not a priority. Trust me they don't care.
Restaurant is not only food & decoration... is a lot about service & that is what they don't have there. I am not coming back & i won't recommend it. Waitress was rushing us all night & at the end she asked that the manager needed the table when was nobody waiting & several empty tables were available. Washroom gross & disgusting even though we were the first customers of the evening
