Pizza Tifosi

BANEZ

1.0

Pretty frustrating experience overall.

We came in expecting a casual walk-in pizza place where we could grab a slice, but were told they only sell whole pizzas. We ended up ordering the smallest pizza for $17.

Right after ordering, we noticed there was a deal advertised on a poster for the same-size pizza that also included three drinks for basically the same price. Nobody mentioned that deal to us when we ordered. We asked to switch to it literally about 30 seconds later, & were told it was already too late because they had started making our pizza.

That explanation was especially strange considering we placed the order at 1:21 a.m. & didn't receive the pizza until 1:50 a.m. There was nobody else in the store, & we had ordered the smallest size.

There was also a significant language barrier, as the staff member serving us did not speak English, which made everything harder to sort out. More importantly, the staff were not particularly friendly, welcoming, or kind throughout the interaction. The whole experience felt dismissive rather than hospitable.

Then, when the pizza was finally ready at 1:50 a.m., she asked me whether it was'for here or to go.' I said'for here,' & she immediately told me no, we couldn't eat there because they were closing soon. We had just spent almost 30 minutes sitting there waiting for the pizza, so that was a pretty frustrating way for the experience to end.

The pizza itself wasn't horrible, but I definitely wouldn't call it the best pizza in the world either. It was fine, but nowhere near good enough to make up for the confusing & unfriendly service.

Between not mentioning the advertised deal, refusing to adjust the order seconds after it was placed, the nearly 30-minute wait in an empty restaurant, & then not allowing us to eat there after asking if it was for here, I wouldn't go back.

Othmane

1.0

Franchement, c'est l'une des pires expériences que j'ai vécues dans un restaurant, & ce n'est pas simplement parce que la commande n'était pas exactement comme prévu. Le problème est beaucoup plus grave que ça.
J'ai commandé des tacos à la kefta & j'ai clairement expliqué au personnel que ma femme avait une allergie alimentaire. J'ai précisément demandé qu'un ingrédient qui faisait partie du « mix » ne soit surtout pas ajouté à son tacos. J'ai insisté sur le fait que ce n'était pas une question de goût ou de préférence, mais bien une question d'allergie & donc de santé.
Malgré cela, ils ont quand même mis le fameux mélange dans la commande.
Honnêtement, je trouve cela complètement inadmissible. Quand un client vous dit clairement qu'une personne souffre d'une allergie & vous demande de ne pas mettre certains ingrédients, ce n'est pas une demande facultative. C'est une information importante qui doit être prise au sérieux. Une allergie alimentaire peut avoir des conséquences graves, & ce genre d'erreur ne devrait jamais être traité comme une simple erreur de commande.

Sirine

1.0

On a bien commander un tacos viande haché je suis allergique aux poulet j'ai bien mentionner ça mais déçus lorsque j'arrive à la maison mort de fin je le trouve mixte de tous du vrai n'importe quoi ... je donnée mille fois 0000 .... mauvaise expérience......

Chems

5.0

Très bon , j'ai senti que j'ai voyagé en Algérie..tout est top

A

5.0

Le pain était bien grillé & croustillant, la garniture ultra-généreuse avec plein de légumes frais (salade, tomates, oignons rouges, olives) & la sauce bien présente sans être écoeurante. le montage est soigné. C'était copieux, savoureux & exactement ce qu'on attend d'un bon maklou

Hadya

5.0

Très bonnes pizzas. Resto ouvert jusqu'à 3h du matin. Personnel sympa & pro. A environ 20-25 min du centre ville de Montréal

Israr

1.0

Very poor service. You are said to wait for 5 minutes & the order will be ready but in real you need to wait for half an hour to get your order ready . Very disappointing service.. the staff is not supportive at all..

Ashwin0717

1.0

Very disappointing!

Honestly, this was one of the most disappointing lasagnas I've ever ordered. The portion I received was basically béchamel & tomato sauce with barely any meat at all. A lasagna should actually have a decent amount of filling, not just layers of sauce & cheese.
Yes, it was a BOGO promotion, but that doesn't make the quality acceptable. If you want to run a promotion, do it the right way & provide the same quality you normally promise your customers. Otherwise, don't do the promotion at all.
I ordered from Pizza Tifosi expecting a proper lasagna & was extremely disappointed. The BOGO deal might look attractive, but in my experience, it was absolutely not worth it.
Very poor experience & definitely not what I expected. 👎

Simo

1.0

This place is definitely not worth it! Chicken is like a rock, bread as well ! Do not come here

Myriam

1.0

J'ai commander, j'ai reçu la commande après 1h30, le makloub sec sans aucune sauce quand j'ai bien précisé de mettre les sauces avec de la harissa, aucune n'a été mise. J'ai commander avec une poutine, la poutine est aussi sec que le désert