Piazza Romana

Foodie

1 Commentaire

2.5

We were a party of ten, having travelled into town from Ottawa, Toronto, Kingston & Hudson. We had previously made a prior reservation for 12.30 pm We arrived at Piazza Romana on time to find that our table had not even been set up. Moreover, there was only one waiter on duty &, apparently one chef in the kitchen. No sign of a manager, who was only due to show up at 4 pm. Our order was eventually taken at 1.45 pm. a full hour & fifteen minutes after our arrival. We had repeatedly tried to get the attention of the sole waiter since one of our party had to leave to attend a funeral at 2.15. Eventually meals began to arrive at 2 pm.

We were unable to fault the quality of the food when it finally did arrive, but to have just two staff in attendance at lunchtime on a Friday speaks of sheer incompetence &, as far as we were concerned, was totally unacceptable.

Although we have dined at Piazza Romano in the past & been happy with the experience, you can be sure that we shall be reluctant to recommend your establishment in the future.

Foodie

1 Commentaire

1.0

My daughter went to celebrate her 18th birthday at Piazza Romano in Pointe-Claire Village. The restaurant was 1/2 full but staff took 1 hour to serve them with sub-standard food. Not to mention the waiter abused the fact that these are young kids (18 years & younger)& they ordered a 21$ 1/2 bottle of wine (for legal drinkers) & he brought a $40 bottle of wine without consent because he thought that wasn't enough for 6 people & started arguing with them when the bill came. The manager was rude & obnoxious. I wouldn't go there again if you paid me. No wonder your restaurant is 1/2 full. I never would treat my clients like that. Shame on you for ruining someone's birthday!

Foodie

1 Commentaire

2.0

Ate there this evening with my family. The food was good however the staff are by far the rudest I have ever encountered. The manager took our tables order & instead of punching in a my fathers salmon, he punched in veal. When the meals came & the mistake was realized it took 15 minutes for them to make the salmon. By the time his food came out everyone had finished eating & we still had received no apology. At the end we asked to speak to the manager however he was too busy to speak with us, which is strange when there are only 5 tables in the restaurant. We saw the manager smoking outside afterwards while he was supposed to be so busy. On top of it the waiter was extremely rude. We definitely won't be going back there.

Foodie

4 Commentaires

5.0

Me & my boyfriend were very hungry & he has eaten here before & raves about the food. So almost at closing time on a Thursday we were greeted by the hostess & the waiters were very friendly & helpful. The food was extremely fresh & tasty. I highly recommend the Fried Calamari with their house dipping sauce. The romantic atmosphere was great for us,like you are in a hot spot down in old port. Great Italian restaurant in the west island :) GRAZIE!!!