Reviews of Pho 911 show a mix of strong flavors and fast service on one hand and hygiene and service concerns on the other. The food is frequently described as delicious, with pho praised as flavorful and broth rich, noodles and meats well liked, and dishes such as grilled beef vermicelli and peanut chicken noted for generous portions and solid taste, while some diners also mention reliable Uber Eats pickups and friendly staff who help choose favorites. Yet several reviews raise red flags: a sick waiter handling food and glassware, visible hygiene issues, and cigarette smoke near the entrance from the owner, plus comments that the place feels dirty to some. Specific faults include bones in certain rolls, undercooked chicken, minimal garnishes, and meals arriving too quickly or too hot; service is sometimes described as rushed or unfriendly, with monosyllabic talking staff and language barriers. Overall, Pho 911 can be a reliable, tasty option for Vietnamese fare, but hygiene concerns and inconsistent service deter repeats for some customers.
I really don't like to negatively impact a small business, but we came in for dinner a couple of nights ago & our waiter was quite literally the sickest person I have ever had serve me. He was so congested he could barely speak, & you could audibly hear him gurgling when he did. Now, my partner is also very sick.
I understand that not everyone has the luxury of skipping work, but wearing a mask or not having him handling food & shining glassware seems like a bare minimum, especially since there was another healthy staff member available. We live right around the corner, but sadly we won't be back. The food was decent, but the lack of hygiene was a dealbreaker.
Je n'aime vraiment pas nuire à un commerce local, mais nous sommes venus dîner il y a quelques soirs & notre serveur était sans doute la personne la plus malade que j'aie jamais vue en service. Il était tellement encombré qu'il pouvait à peine parler, avec une respiration nettement bruyante & rauque. Aujourd'hui, mon conjoint est également très malade.
Je comprends que tout le monde n'a pas le luxe de manquer le travail, mais porter un masque ou éviter qu'il ne manipule les plats & ne polisse la verrerie semble être un minimum, surtout quand un autre collègue en bonne santé était présent. Nous habitons juste à côté, mais malheureusement nous ne reviendrons pas. La cuisine était correcte, mais ce manque d'hygiène est rédhibitoire.
I had the rare beef/ well done flank pho was delicious fresh & super fast! My partner had the vegetable pho she enjoyed it but wished the vegetables & noodles were cooked a but more. We also shared the tofu & vegetables in red Thai curry with rice with was delicious!! & to finish off the meal we have the fried banana & fried ice cream both delicious! I will definitely be back. Service was fast & efficient.
Jan 25, 2026
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Plus appétissant en photos !!! Soupe won ton ordinaire ,pad Thai au poulet mis à part les 500grammes de nouille ,très peu de garniture ,pas le meilleur … de plus partout où je regarde c'est sale ,& la fumée de cigarette du boss qui fume la juste dans l'entrée . Domage , j'y retournerais plus , un resto de quartier en moins dans ma liste
I went in to warm myself up With some soup after cold long day. The waiter saw that I was watching a show on my phone & he brought me a little stand To put my phone on so I could be more comfortable 🥹 . Thank you
Jan 8, 2026
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Soupe tonkinoise sans goût…des nouilles nouilles & encore des nouilles & une viande blanche bizarre?? On dirait du porc en fait?Pas de menthe pas de lime pas de fève germé? Pas de sourire à mon arrivée même on dirait que je dérange. Non! pas mon genre de restaurant vietnamien.
This place is normally amazing ! & there portions are amazing unfortunately, I ordered a pho soup extra large with chicken & The plastic bowl was large. The quantity of noodles was the same if I ordered a regular size & I had four little slices of chicken but very thinly sliced.
They got greedy! They are now selling only one portion of soupe (large) for much more expensive, yet it's the SAME portion as the previously medium size... Such a shame. Staying away now.
Dec 7, 2025
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Très bonne nourriture vietnamienne qui rappelle les combos A, B ,C, etc, que l'on voit dans certains restos asiatiques... Ils ont un menu varié, pas juste des combos bien sûr. Service efficace.
Aug 4, 2025
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This place is such a hidden gem! I was brought here by a Montreal local on our way to Nous Sommes Plongee - the scuba diving store. The food was fresh, delicious, & everything you want a Vietnamese restaurant to be. The staff was polite, courteous, & provided exceptional service. If you're looking for a great lunch spot & you're craving Vietnamese, this place is guaranteed to hit the spot. Try the pho & the peanut chicken.
