O'Thym
1257 Rue Atateken
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Amenities, services & more
Reviews for Pâtisserie T.M
Reviews often mention
matcha(20) dessert(17) patisseries(13) japanese(11) pastries(10) cafe(9) pain(9) sweet(9) recommend(8) fresh(8) gateaux(7) gateau(7)I've visited this bakery a few times. While the cakes are decent, I find the pastry quality doesn't quite match so of the excellent Japanese-Style bakeries we have in Montreal. Unfortunately, the service consistently detracts from from the experience, as the lady & the man at the counter often seem unwelcoming & disengaged :(
Refused us a table even though customers were leaving.
Owner was rude.
Never went back.
Never going back.
Please do not reply with excuses about refusing service due to disrespect, because that did not happen here. A friend of mine was treated very poorly & denied service despite there being no issue or misconduct, only personal preference.
Customers should be treated with basic courtesy & served fairly on a first come, first serve basis, without discrimination or bias. Unfortunately, that standard was not met here.
Mostly, stop saying you treat customers with respect, there are plenty of other clients that was treated with disrespect in these reviews!
I witnessed the owner being cold & mean to the client in front of me who was of ethnic minority origin. Please be kind to EVERYONE & treat people of all colors the same.
I visited this pastry shop with a friend & was shocked by the owner's behavior. She refused to serve us & made us feel unwelcome.
This behavior is unacceptable & unprofessional. I would not recommend this place.
Beware: I tried multiple times to place cake orders in advance & was repeatedly told,'we have nothing for you.' Despite following the ordering deadlines, I was blocked on Instagram & Facebook. When I arrived at the shop, I was limited to purchasing a maximum of three items per person, while other customers were not subjected to this restriction. The owner claimed items were sold out just to prevent me from buying, & treated me coldly & dismissively, while others were served with care. Friends were able to place similar orders without issue.
This felt like discrimination for no reason. Even if the pastries are good, the experience was unacceptable & not worth the treatment. I encourage anyone who has had a similar experience to post so this behavior can be addressed. A customer is a customer. No business should discriminate or treat people differently based on who they think is their'ideal customer.' Stay humble & treat everyone with respect. I will not be ordering from here again.
This place is always closed, & the very little hours they open it's always full, & if you come closer to the closing hours they sold out most of the pastries.
Love the pastries here & the curry lunch was fantastic too! Great service & nice ambiance. Will definitely be back.
On recommandera notamment la tartelette matcha, absolument délicieuse !
Les pâtisseries sont vraiment délicieuses, préparées avec soin & passion. Le service est super.
L'espace est petit & il n'est pas toujours facile de trouver une place pour s'asseoir.
Les portions sont un peu petites pour le prix, mais c'est compréhensible quand on voit la qualité & l'authenticité des produits.
Les sandwiches sont excellents, les pâtisseries également, partis les meilleures de Montréal. J adorerais y trouver des pudding japonais. Les gens sont extrêmement polis & l accueil & merveilleux
Nourriture excellente, gateaux à se damner & accueil chaleureux. Nous reviendrons!
It is always a joy & comfort coming here. You get greeted with excellent customer service. The snacks, meals, pastries & beverages are yummy & they are with quality. I love this place!!
Mon hojicha glacé est très délicieux 🤤 & les gâteaux sont incroyables 🤩! À essayer de nouveau sans faute.
Très bonne pâtisserie que je recommande ! Le gâteau d'anniversaire Chocolat/Passion était parfait. Merci 🥳
Vraiment délicieux, une bonne saveur & surtout une bonne présentation
Difficile de choisir, alors on a goûté un peu à tout … & tout était délicieux ! 🥰🍴