Patisserie Bervig

Shafie

1.0

Very rude, I can't describe it in words. While I was paying for our order my friend wanted to use the washroom, & the cashier was so rude about it saying while he is the costumer you are not & should not use the washroom!

Sean

5.0

Delicious pasties & solid coffees. Calm & quiet when we visited on Sunday morning, with only one other table occupied.

Z

5.0

Had the flan to-go, it's very good. Man at the register answered all my questions in detail.

Anthony

5.0

The cake & latte were amazing & the place has a very pleasant atmosphere :)

Dolores

5.0

lovely, delicious, quiet, ... pastries are outstanding..... Japanese/french matchup... unique
I would return

Fabia

5.0

The perfect marriage of authentic French & Japanese patisserie! Wife & husband lovely shop, we considered it the best patisserie of our visit to Montreal. Try the hodicha dessert & the chocolate rose. But the best imo is the caprese croissant. Had to keep going back for it! & the live harp music was simply beautiful!

Boris

1.0

J'ai visité cette pâtisserie ce matin avec l'envie de manger un grilled cheese. Comme ce n'était pas offert au menu, j'ai simplement demandé au monsieur s'il était possible d'ouvrir un croissant, d'y ajouter du fromage & de le faire réchauffer. Je ne pensais pas que cette demande était déraisonnable, d'autant plus qu'il était seulement 7 h 55 & que l'établissement n'était pas occupé.

La réponse du monsieur a été : « Nous ne sommes que deux personnes. » Au-delà du refus, c'est surtout le ton employé qui m'a profondément déçu. Lorsqu'on choisit d'exploiter un commerce, la qualité du service à la clientèle est tout aussi importante que la qualité des produits.

Un simple refus formulé avec courtoisie aurait été parfaitement acceptable. Malheureusement, j'ai eu l'impression que le service & la satisfaction de la clientèle n'étaient pas une priorité. C'est regrettable, car une expérience client repose avant tout sur l'accueil, la bienveillance & le respect.

P

5.0

Délicieuse viennoiserie & excellent accueil! Désolée, j'ai pas de photos de mes plats….

S

5.0

My husband & I visited this patisserie twice during our stay in Montreal. We tried several pastries & a beef sandwich. Everything was delicious, clearly made with skill & care. Our favorite was a flaky pastry filled with cream & topped with blueberries. We received excellent service & enjoyed speaking with the owner. He is very committed to his craft, & it shows.

Taylor

5.0

We had a great experience here! The staff was incredibly friendly & patient, taking the time to answer all of our questions & explain the different pastries & desserts before we ordered. Their recommendations were really helpful.

Everything we tried was delicious. Each pastry was fresh, flavorful, & beautifully made. There was also plenty of seating, which made it easy to relax & enjoy everything instead of feeling rushed.

I don't buy pastries or specialty desserts very often, so I'm not the best judge of the pricing, but overall we left very happy with our experience. Great service, excellent treats, & a welcoming atmosphere. I'd definitely recommend stopping by if you're in the area!