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Commodités, services et plus
Pangea a été présenté dans l'article(s) ci-dessous.
Avis pour Pangea
Les avis mentionnent souvent
sheldon(88) drink(68) recommend(63) stephan(56) vibe(49) music(44) cocktail(41) attentive(30) highly recommend(26) beautiful(25) decor(20) birthday(19)Tourist trap! Unfortunately, our experience was very disappointing. The service was inattentive, & the chicken sandwich was poorly prepared, the chicken was dry, & the pita was soggy. We requested tissues & ketchup, but neither ever arrived despite asking. Between the poor service & subpar food quality, this restaurant seems to rely more on its location than on providing a good customer experience.
Très belle endroit mais malheureusement notre serveur nous a flusher, 30 minutes pour avoir un verre finalement c' est sa partner la gentille serveuse qui nous a servi mais le pourboire a été remis au serveur... toujours avoir du cash sur soi bref pour récompenser la bonne personne
Nourriture ok
Boissons chères
I rarely leave negative reviews, but unfortunately our experience at Pangea in Montreal was very disappointing.
We travelled from Toronto & encountered severe weather & flooding along the way. We were literally blocked from accessing our street & ended up running late for our reservation. We called ahead to let the restaurant know, & the woman we spoke with on the phone assured us that it would be fine.
When we arrived, however, we were told that we could enter only if we paid $15 per person, but that no food would be available. Since we had specifically come to eat, we decided to leave.
We returned the following day for lunch, hoping for a better experience. When we arrived at approximately 2:30 PM, we were told that lunch would not be available until 4:00 PM & were only provided with a breakfast menu. Considering it was well past lunchtime, this was very surprising. We decided to stay for drinks, but even those orders were repeatedly mixed up.
The only bright spot of our experience was a short Black woman who spoke French. She was incredibly kind, helpful, & professional throughout our visit. She was the only staff member who made us feel welcome.
Unfortunately, the woman working at the door was extremely rude & seemed unhappy to be there. There was also a male staff member who appeared more interested in Snapchat than serving customers & even forgot about our order.
If you're looking for good food & reliable service, I would recommend going elsewhere. If you're only interested in the atmosphere & social scene, then Pangea may be for you. In our experience, the vibes were prioritized far more than the customer service or dining experience.
Organized a networking event here & the venue alone made it feel special. Beautiful space, great location, the kind of place that sets a good mood before you even sit down.
Prices are what you would expect from a restaurant in the Old Port, & it delivers on that promise. The cocktails are beautiful. & the salad was, genuinely, the best salad I have had in a long time.
If you are going to splurge somewhere in this city, this is a solid choice.
Food & drink here were both delicious!
We had'Happy little cloud' cocktails which made us happy little customers!
The lamb chops & tzatziki were yummy & the burrata & prosciutto pizza was insanely good 😍
Topped off by amazing service from Sheldon who gave some great recommendations of places to visit too!
We just wish we'd tried this place earlier into our holiday & not on the last evening!
Keep up the good work!
I rarely leave negative reviews, but my experience here was very disappointing.
My friends & I ordered four tequila shots. The server never asked which tequila we wanted & never informed us of the price. Instead, he simply served what appeared to be the most expensive tequila available. The total came to approximately $73 for four shots, which was a surprise given that no options or prices were discussed beforehand.
The most concerning part of the experience occurred when it was time to pay. Because the bill was already much higher than expected, my friend chose not to leave a tip & entered 0% on the payment terminal. The server immediately cancelled the transaction & told us that a minimum 15% tip was required in Quebec.
When I questioned this, he continued to insist that 15% was the minimum percentage in Quebec. This is simply not true. Tipping is a personal choice unless a mandatory service charge has been clearly disclosed in advance.
To make matters worse, when I went to pay using tap, the server took my debit card out of my hand & handled the transaction himself. I prefer to keep possession of my card at all times, & this made me uncomfortable.
We understand that tipping is customary & we normally tip for good service. However, the lack of transparency regarding pricing, the pressure to leave a tip, & the handling of my payment card created a very negative customer experience.
I have no issue paying for quality products or service, but I do have an issue with being served the most expensive option without being given a choice & then being incorrectly told that a tip is mandatory.
I hope management takes this feedback seriously so that future customers do not have a similar experience.
//
Je laisse rarement des avis négatifs, mais notre expérience a été très décevante.
Nous avons commandé quatre shots de tequila. Le serveur ne nous a jamais demandé quelle tequila nous voulions & ne nous a jamais informés du prix. Il nous a simplement servi ce qui semblait être la tequila la plus chère disponible. Résultat : une facture d'environ 73 $ pour quatre shots.
Le plus problématique est survenu au moment du paiement. Comme la facture était déjà très élevée, mon ami a choisi de ne pas laisser de pourboire & a inscrit 0 % sur le terminal. Le serveur a alors annulé la transaction & nous a affirmé qu'un pourboire minimum de 15 % était obligatoire au Québec.
Après discussion, il a continué d'insister que 15 % était le minimum exigé. C'est faux. Le pourboire est une décision du client, sauf lorsqu'un frais de service obligatoire est clairement indiqué à l'avance.
De plus, lorsque je suis allé payer par paiement sans contact (tap), le serveur a pris ma carte bancaire dans ses mains pour effectuer la transaction. Je préfère garder le contrôle de ma carte en tout temps, & cette façon de procéder m'a mis mal à l'aise.
Nous comprenons que les pourboires sont une pratique courante & nous en laissons habituellement lorsque le service est à la hauteur. Cependant, le manque de transparence concernant le prix des consommations, la pression exercée au moment du paiement & le comportement adopté lors de la transaction ont rendu l'expérience très désagréable.
Je n'ai aucun problème à payer pour des produits de qualité, mais j'ai un problème lorsqu'on tente de me vendre l'option la plus chère sans me consulter & qu'on me dit ensuite, à tort, qu'un pourboire est obligatoire.
J'espère que la direction prendra cette situation au sérieux afin d'éviter que d'autres clients vivent la même expérience.
I loved the vibe of the place & the food was really gd! We went more for cocktails & I would say the cocktails are very gd
great for a night with the girlies! amazing lebanese greek fusion food! special thanks to Stephane 🙏
Stephane était un serveur exceptionnel! Ask for him when you come here