Ottavio

Madge

5.0

Delicious clams in lobster bisque! Attentive service & bring your own wine. What more can you ask for!

Helene

5.0

Food always topnotch. Staff siper friendly. Lots of parking space too.

Charlie

5.0

Great food & great service

Fangyan

1.0

I brought our family to the Ottavio St-Laurent location on Marcel-Laurin on a Tuesday evening & left with a very disappointed experience.

The service throughout the evening was poor. My husband ordered the veal & specifically requested the cream sauce, but it arrived with a different sauce. The bread, which used to be warm & fresh, was served cold & tasted stale.

My daughter & I both ordered the tartare, which was advertised with a 1/2 price for ladies on Tuesdays. We later discovered that we had been charged full price for both meals, resulting in an overcharge of $45. When I returned the next day to request a refund, instead of resolving what seemed to be a straightforward billing error, I was asked to leave my phone number & call back later after an'investigation.'

The $45 is not the real issue, I got it back after waiting in the restaurant for about 20 minutes. Mistakes happen. What matters is how they are handled. Between the billing error, poor service, declining food quality, & management's response, this experience has convinced me not to return.

P

5.0

Merci. Personnel dévoué & courtois.

Roberta

5.0

Everything is fresh, made from scratch of the best quality ingredients. Excellent consistent cooking & recipes. Reasonable pricing. Immaculately clean attractive decor. Best Italian in Montreal.

François

4.0

We had good time, my friend & I

MARIANNE

3.0

J'ai commandé un Club Sandwich. Après en avoir mangé le tiers, je le trouvais sec. En regardant de plus près : il n'y avait aucune trace de mayonnaise !!!

Verna

2.0

Service was very good, however when we asked to adjust the veal dish due to allergy problems the waitress was very helpful BUT the kitchen was just creative - they washed the original sauce off the meat & served it with a different sauce on the side! When we sent it back & ordered something else we were told we would still have to pay for the first item even though we sent it back. Very poor management!.

Marie

5.0

Excellente nourriture, les prix sont très honnête & les assiettes bien garnies. Service impeccable
L'ambiance est décontractée & très agréable
On adore l'endroit ,on y retourne régulièrement