Ottavio

via Other

1 Review

4.0

Portions généreuses. Plats savoureux. Excellent service.

JimmyS9

321 Reviews

5.0

Food was delicious. We had the tortellini rose, salmon tartare & gluten free pizza. Although gluten-free dough will never taste like wheat dough, this gluten free dough was actually not bad at all.

JohannePaq-751

2 Reviews

4.5

J'ai visité ce restaurant pour la première fois ce weekend. Quelle surprise, bonne acceuil, belle ambiance, excellent service. Une belle équipe ou tout le monde s'entraide. La cuisine ouverte, semble très propre & super bien organisé. La nourriture est très bonne, de ce que nous avons mangé. Un très bon menu avec un grand choix. Très achalandé ce qui fait que c'est bruillant, mais bon, j'imagine que c'est un signe que ca en vaut le détour !... Ce sera une expérience à recommencer & très bientôt !

FrancescaRod-2764

1 Review

5.0

Made an advance reservation for over 40 people for a birthday celebration, & it was honestly soo great from the start. Communication with the manager was very smooth (& prompt--would answer in a timely-manner), the food service (& food) was great, the staff was friendly (great customer service), & not to mention that their gluten-free chocolate cake was delicious (get their cakes, you won't regret it - it can be a bit pricey, but getting many people to pitch in helps). Highly recommend this place!! 🙌

SylvieBo-911

2 Reviews

1.0

Le 19 janvier 2019 nous avions réservé pour 15 personnes pour une fête & nous avons été poussés dans le dos pour le deuxième service & le service était médiocre j'ai pris des moules elles étaient secs & froides..c'est moi qui avait recommandé ce resto à mes invités & je l'ai regretté amèrement revoyer votre service & nourriture car c'est dégradant plus jamais Ottavio Laval

KimDe-580

1 Review

2.0

Resto italien comme tous les autres: prix trop élevés pour ce que c'est, ambiance bruyante, entassement des clients pour la rentabilité, service lent & heure limite pour partir, encore une fois dans un but de rentabilité. Très mauvaise philosophie de resto, n'encouragez pas ça!!

ClaudeD

13 Reviews

4.5

Service excellent (A+), personnel expérimenté (dans l'heure de "rush", le personnel était suffisamment nombreux & savait réparer les erreurs de la cuisine). Nourriture excellente.
Mais comme beaucoup de restos de ce type à Laval, ambiance extrêmement bruyante (même si on constate les efforts qui ont été mis sur les murs & les plafonds pour atténuer le bruit).
On peut y apportez notre vin & y manger un très bon repas italien (& quelques adaptations modernes).
Clientèle familiale à l'heure du "rush".

Je le recommande.

Sunflower

7 Reviews

5.0

Great experience overall staff was courteous & food was delicious & well presented. We will be back for sure.

TheGuy

1 Review

2.0

When I arrived, there was a 25 minute wait. We decided to wait. After 35 minutes, we were offered a seat. I didn't mind the wait, It was my fault not to take a reservation before hand.

After 10 minutes, someone came by to give us the menu & bring us water. It took 15 minutes before they came back & ask us what we wanted. We ordered.

After 10 minutes, we received our soup & bread.

We waited 35 minutes before the waiter come to see us. We made him sign, he always pretended not to see us.
He told us "We have 3 groups today, so it's gonna take an additionnal 10-15 minutes". We Have been there for more than an hour & a half already & had eaten bread & soup, so leaving wouldn't have been ok, thats what I tough, so I stayed. But why should I be penalized if there is so many groups, should you have a staff accordingly? Why would the groups who arrived after us, be served first? Since he was there now, I asked for water refill & other bread for the wait. We never had either.

We we finally received or meal 20 minutes later, we finally had water. We asked to put our wine bottle on ice, because he was hot at this point. He left. He never came back. We had to open our own bottle, & serve our own wine. the whole meal. I mean, even in the cheapest restaurant they do it for you. Anyhow, we drank hot wine. The food was good. Honestly! But the service...

At this point we wondered where were the kids brevage. it was supposed to be included in their meal. We asked the waiter, & he responded "Well you didn't ask." REALLY

When the waiter came with the bill, I told him I was really disapointed. He asked me If I wanted to talk to the owner. I agreed.

The owner walked toward us, & obviously in a bad mood asked us whats the problem.
I said that the service had been really bad overall & that it was a really long wait.
He said, "well my waiter told you it would take more time because we have groups no?"
I responded "sure, but we had been there for already an hour & a half before that!"
Well You have been warned & been served in a reasonable delay, is there anything else? If not stop wasting my time"?
He was VERY condescending & arrogant. We barely looked at me when I spoke, looking up in the air, squeesing his mouth, while mumbling "Hum hum", "hum hum".

He didn't care at all. I wanted me to shut the hell up, pay & leave.

When I left he even said, been a pleasure, come back anytime!

NEVER will I go back.

Foodie

7 Reviews

4.0

I LOVE this place !!!

I always have pasta when I go.
Never disappointed so far.
Service always amazing very welcoming staff not to mention the place is very clean !!

The meat sauce is very good & has the right amount of spices.
I also have the alfredo sauce & it is juste as good !!