Reviews consistently describe Original Shawarma as a go to for bold, authentic flavors, with generous portions and good value across the menu, especially the lamb, mandi, and shawarma, and the garlic sauces and saj are frequently praised. The dining room is often busy and lively, with long queues and crowds, but customers cite friendly, efficient service and reliable takeout; a few notes mention spice or salt imbalances and occasional slower service during peak hours. Overall the consensus is that Original Shawarma delivers standout taste, generous portions, and affordable prices that keep customers returning, while also acknowledging occasional inconsistencies and the crowded, noisy atmosphere.
Yesterday, February 24th, I ordered the family-sized lamb mandi, & it was one of the worst experiences I've had. The rice wasn't the same as before in terms of taste for me & my family; it was bad. In addition, the amount of meat was not commensurate with the price. Although I asked which type of rice was better when placing the order, & the employee explained that there were two types, I was surprised to find that there was only one type when I got home.my order number was 37 at 5pm & total 106$
I would like to formally report an issue regarding a cashier named Marwa.
When I arrived to pick up my order, I politely stated my name. In response, Marwa made an inappropriate facial expression that made me feel uncomfortable & unwelcome. As a customer, I expect to be treated with basic courtesy & professionalism.
Customer service includes not only words but also gestures & facial expressions. Staff members should maintain respectful body language at all times, especially when interacting with customers.
I kindly ask that this matter be addressed & that Marwa be reminded to control her gestures & facial expressions to ensure a positive experience for customers.
Thank you for your attention to this matter.
Food is good but service needs work: I ordered a plate for 25$, waited 20min (no one called my order) after going to ask at the counter, it turns out my order was ready for a while just getting cold sitting there. I asked to have it replaced because it became cold & they did but it wasted my time & the portion was not generous (compared to wasting my time twice). Needs a lot of work, the young lady Wednesday night was doing a bad job pls talk to her, I'm sure it's her fault & not the kitchen
Il y a beaucoup de monde & c'est un bon signe, la nourriture est excellente par contre le stationnement est toujours plein & il n'y a jamais de place. C'est dommage.
The a place is like Lebanon, the shawerma is like Lebanon, you don't even have to mention that you want it the Lebanese way & say what you want in it whether meat or chicken..... & the mandi is amazing ... The quantity is so generous
Jan 24, 2026
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Original shawrma is best in town …. I really love the service the food the aura😍😍People should come & try their mandi & especially my favourite repas poulet
