Notre-Boeuf-de-Grâce

Sandra

2.0

Food is good, but the service is disappointing.

I had the Avocat du Diable burger, which is essentially a vegetarian option that can be made vegan. Ironically, there's no avocado in the burger despite the name. I opted for the vegan, gluten-free bun instead of the regular one (you have to specifically ask the waitress for it). My friend had the Swiss burger & enjoyed it. We also opted for the jerk fries, which were good, basically regular fries with a peppery seasoning. I had a 0.0% Peroni, while my friend tried the Red Stripe, a well-known Jamaican beer.

That said, the service really took away from the experience. Despite clearly mentioning multiple times that I'm vegan, my plate still came with a cup of basil mayonnaise. It's small details like that that make customers feel like their preferences aren't taken seriously.

We sat at the bar & were served by a young girl who seemed inexperienced & had a noticeable attitude. Right from the beginning, she talked back to me, which set the tone. At another point, while I was casually debating burger doneness with my friend, she became impatient & rude, which felt unnecessary & uncomfortable. There wasn't any major incident, but the overall vibe was unwelcoming.

Before going, I called to ask about the vegetarian option, & the person on the phone couldn't answer a simple question about what wasn't vegan in the burger. He had to check with the manager, who then spoke to me as if I had already been there & was complaining, which was confusing & off-putting.

It was a Friday night & the restaurant wasn't busy. The location is next to Baton Rouge at Carrefour Laval, with free parking available.

Overall, while the food is decent, it's not exceptional, & the poor service makes it unlikely that I'll return.

PS I'm only vegan during Lent which is essentially 40 days a year.

Ezra

5.0

⭐?⭐?⭐?⭐?⭐?

Excellent place to catch a game & enjoy a great burger! Notre Boeuf de Grâce - Laval is definitely a new spot worth discovering. The food is solid, the burgers are well made, & it's a fun place to sit down, eat, & watch a game.

It's still new on the map, but you can already see the potential-once the vibe & atmosphere fully come together, this place is going to be a real go-to. Looking forward to coming back & seeing it grow. Highly recommend giving it a try! 🍔🏒📺

Lerna

5.0

This notre boeuf de grace stands out from the others. Very retro. Service is great. The artwork is so special. Love the vibe & we always have a great dining experience.

Bryan

5.0

The food, the drinks, the vibes.. they just don't miss

Luis

5.0

Fun, excellent burger & beer place, although the cocktails are nice too. Love the atmosphere & the vibe. My go to burger place in the West Island.