Notre-Boeuf-de-Grâce

Theo

5.0

I honestly had to come & write a review after having a family reunion at this restaurant. The service was top notch with our server Michael. The food came quickly even with the hectic rush & all of our needs were satisfied. Waters glasses were constantly filled by the only busboy Theo. Funny enough we share the same name! Honestly the food was fantastic, high quality & they had a vast variety of options. Overall it's a must to come here & give it a shot. If you do come here make sure to say hi to Theo as we share the same name LOL.

Charbel

5.0

They have gluten free options & a dedicated frie

Sandra

2.0

Food is good, but the service is disappointing.

I had the Avocat du Diable burger, which is essentially a vegetarian option that can be made vegan. Ironically, there's no avocado in the burger despite the name. I opted for the vegan, gluten-free bun instead of the regular one (you have to specifically ask the waitress for it). My friend had the Swiss burger & enjoyed it. We also opted for the jerk fries, which were good, basically regular fries with a peppery seasoning. I had a 0.0% Peroni, while my friend tried the Red Stripe, a well-known Jamaican beer.

That said, the service really took away from the experience. Despite clearly mentioning multiple times that I'm vegan, my plate still came with a cup of basil mayonnaise. It's small details like that that make customers feel like their preferences aren't taken seriously.

We sat at the bar & were served by a young girl who seemed inexperienced & had a noticeable attitude. Right from the beginning, she talked back to me, which set the tone. At another point, while I was casually debating burger doneness with my friend, she became impatient & rude, which felt unnecessary & uncomfortable. There wasn't any major incident, but the overall vibe was unwelcoming.

Before going, I called to ask about the vegetarian option, & the person on the phone couldn't answer a simple question about what wasn't vegan in the burger. He had to check with the manager, who then spoke to me as if I had already been there & was complaining, which was confusing & off-putting.

It was a Friday night & the restaurant wasn't busy. The location is next to Baton Rouge at Carrefour Laval, with free parking available.

Overall, while the food is decent, it's not exceptional, & the poor service makes it unlikely that I'll return.

PS I'm only vegan during Lent which is essentially 40 days a year.

Oumaima

5.0

Very good food, with gluten free options & lovely people & service! Thank you Michele for your kindness 🥰