Mont Éclair

Stuart

2.0

It's not with a light heart I write this. I bought a box of chocolates from here for valentines & I wasn't overly impressed. I found the place just by chance one day walking by as it's truly a beautiful shop with gorgeous éclairs. However, the box of chocolates I ordered wasn't ideal. First off the box it came in wasn't great. I wasn't expecting anything fancy but for the price I was hoping a simple but nice box. The box was a bit flimsy & felt cheap honestly. You can kinda of see the inside walls in the box are a bit crooked & there was markings on the inside of the box. As for the chocolates they're decent. I was hoping for some truly simple, classic, delicious local chocolates & they were pretty average.

All that being said, I'm very willing to change my mind & give it another chance. The ratings don't lie & so I'm sure maybe my choice wasn't the best or they were having an off day.

PS check out the 2nd & 3rd photo is that not one of the most beautiful things you've seen.

Response to comment:
I'm using Google translate to respond so I hope nothing was lost in translation. First & foremost I have absolute zero intention to harm your reputation, I have never heard of your chocolate shop before Valentine's Day & i am simply giving my honest thoughts on the product you are selling. My 2 star review is low & I will be honest it was on the border of being a 3 star experience. However, I'd like to respond to your critiques of my review. Firstly, if you actually read my review I name numerous positive aspects to my experience but as a whole I was not happy with my experience. Secondly, you say your boxes are high quality & built to protect the chocolates. They do protect the chocolates however they (in my opinion) not high quality & the box i received was flimsy & also dirty. Thirdly, you say that your chocolates are recognized for exceptional quality, ingredients, & a wide variety of flavours. I honestly don't doubt this but I think you're clearly forgetting the purpose of a review which is to review MY experience & MY opinion. You are correct in saying I chose the chocolates; I did but that doesn't mean I'm forced to enjoy the chocolates I chose.

I find it very concerning that you immediately think my suboptimal review is malicious in nature, it is not at all. I give plenty of 4 & 5 stars to quality restaurants. Your chocolates were expensive, had a sub par packaging, & average flavour. This is all my opinion, that being said I hope you take this as constructive feedback & I'd happily give your chocolates another go. Please remember what my review is meant to be & maybe I'll see you guys next Valentine's Day 😉.View more

Mar 5, 2025
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Ahsan

3.0

This place is very nice. The desserts are delicious. The service is not the best. I guess we came when the server was tired. Our food was placed in the box to go but their was a lack of consideration for our utensils. When we opened our box we found that it had touched the desserts. Although we wiped them clean & continued with our life. It was a unnecessary waste of our time. I believe the experience of this place would've been better felt.View more

Sep 20, 2024
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