Milestones comes through in reviews as a vibrant, family friendly spot with a lively bar scene, generous portions, and good value, where the atmosphere and friendly, attentive service are frequently praised and the menu is seen as reliable for casual dinners, celebrations and group outings. Food is described as tasty and well prepared with a range of crowd favorites and well priced drinks, though some visits note hit or miss experiences, including slower service during busy times, occasional order mix ups, and a few dishes that arrive lukewarm or underseasoned. Several reviewers mention strong vegetarian and allergy friendly awareness, while others feel some vegetarian choices could be more flavorful. The noise level and size of the dining room can be loud, and accessibility such as parking can be challenging at times. Overall, Milestones is viewed as a dependable, welcoming option with great staff and a vibrant vibe, with most guests planning to return despite the occasional inconsistency.
Classy new restaurant on the West Island. The food was amazing. The spicey salmon tartare was very tasty. The chicken club was delicious. Portions are larger than expected especially for the price. We will definitely be back.
still disappointed from my birthday visit w my family. the menu describes a salmon tartare with green apple, avocado & candied pecans. delightful! except dish arrived looking like plain salmon tartare. i smashed it doen in search of the menu items & *literally* found ONE little piece of pecan, & less than a teaspoon each of the teeniest diced avocado & apple. i asked server if maybe she brought me wrong tartare (there are a few styles). she says'hold on' & disappears. i sit looking at my plate while my family eats for 5 minutes. a manager shows up which tells me: oh, theyve had this reaction before & not changed anything. he says what can i do? more pecans? i say well ya, i wanted what menu described! & that was it. full charge on my item despite menu deceptiveness, even full charge on my birthday cake. NOT IMPRESSED. too bad cuz its a nice ambiance. if u say an item has 🍏 🥑 & pecans, the client should be able to see & taste it if you want them to pay for it. MENU FAIL FOOD FAIL CUSTOMER SERVICE FAIL. $200 for 4 people!
Mar 15, 2024
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My daughter & I had lunch here today, our second time at this location. The food was delicious but the service was outstanding! Our waiter Vitali was super attentive & all-round fantastic all this while training Alex. If you've never been a must try. Very hip & trendy but not pretentious & lucky you if you get Vitaly as your waiter ☺️
Excellent service. The staff were extremely professional from the maître-d to the waitresses. Did not feel rushed to leave, which is wonderful & really enjoyed myself. Terrific food & ambiance!
Mar 3, 2024
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We were lucky enough to be served by Mama T - she provided friendly hospitality & kept us laughing throughout the entire night. Thank you for your service Mama T, it was perfect & so appreciated!
It was a very busy place & we celebrated a friend's birthday here. Had an issue with my order as they literally forgot the goat cheese in my salad. I ordered a 5oz steak as an add on & it was served in the bowl of salad. The problem here is that it's not easy to cut the steak inside a bowl. Also there were hardly any of the ingredients in the salad as literally you can eat all the avocado pieces in one shot as well as the strawberry as there were hardly any. It was just not worth the value.
Our dining experience was great, from the moment we walked in we were greeted by the hostess with a smile. Although the restaurant was extremely busy & we didn't have reservations, we were offered a spot at the bar by the manager who was very friendly & accommodating. Food was delicious, service was excellent our waitress was awesome . Overall an amazing night!
Feb 24, 2024
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Overall we had a stellar experience! The service felt prompt & we were thoroughly tended to. My favourite dish is the butternut squash ravioli. All of the food we tried tasted great. The prices on the menu are fair. Very friendly & welcoming atmosphere. I will 100% come back.
Great experience & service! We had the wambam shrimps & coconut calamari as starters, both were delicious. The portobello chicken & filet mignon were also fantastic mains - cooked to perfection. We'll be back.
Was looking forward to trying out Milestone's since it opened, but was underwhelmed. Felt very much like The Keg, & had a similar looking menu. Service was OK, as our server seemed to rush us to order (reservation was at 6.45), & didn't explain anything on the menu to us. Had the salmon tartare to start, which was good. Rib steak was OK (chewy). Would give it another shot in the future, but may wait for things to get ironed out first.
New place that still requires to work out the kinks with their reservations & timing. Waited 45 minutes to be seated for a reservation that we'd made a month earlier. They made up for it by offering us drinks at the bar but forgot us until we reminded them we were still waiting to be seated at a table. The table we ended up with was right before the kitchen entrance which did not impress at all. Service & food was good once we were seated.
Feb 23, 2024
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The atmosphere is the only thing this place has going for it. Food was below average - it looked good, taste was a different story. The service suuuuucked. We saw our waitress twice all evening. To take our order & bring the check. She spent more time talking to other servers in the bar than worrying about out her tables. Over all 2.5/5. First & last time.
Finally a place in the West Island with wonderfully delicious menu selection, fresh ambiance & friendly service! A shout out to Paige & Eli for making our experience so memorable. Can't wait to have an excuse to go back! Jill K.
I was visiting the West Island & found this restaurant Milestones at the shopping center. I'm very glad I did. They had a Valentines Day special that included an appetizer, main course, & dessert. I got meatballs, tuscan chicken, & cheesecake. The food was delicious. I loved the comfortable seating & the ambiance.
It was our first time at this location, & we had a great time! Good food, excellent service, great atmosphere ! Brandon was our waiter & he took care of us the whole night & always checked on our table. There was a bit of an issue with the payment at the end of the night because of a system error but Brandon made sure that we were aware of the situation, had multiple solutions & really went out of his way/was determined to resolve the issue. His service was exceptional & by far one of our favourite servers we've ever had, so definitely will be coming again & asking for him in the future.
