Maison O Thé is described as a beloved bubble tea spot with fresh, flavorful drinks and especially soft tapioca, and a calm, cute space with a zen vibe and helpful staff, including a self serve touchscreen. Reviews show a mix of experiences: many highlight consistent quality and inventive flavors that draw regulars back, while others feel quality has declined in recent years, with complaints about drinks being watered down and higher prices. Loyalty and ordering friction also appear, including points issues tied to old stamp cards versus a digital system and questions about tipping on self serve machines. Some calls for more transparent ingredient lists and nutritional information are noted, alongside appreciation for dairy free options. Overall, Maison O Thé is often regarded as one of the best bubble tea choices in Montreal, praised for flavor variety and atmosphere even as patrons hope for continued improvements in transparency, ice level control, and value.
Updating an old review of 5 stars… [previous from 3 years ago below]
Worst location of Maison O Thé now. I was refused the points on my order because I was still using the old stamp card / didn't sign up for the digital one BEFORE paying… what a way to treat loyal customer. The drinks were not to the standard I've come accustomed to; VERY WATERED DOWN
OLD 3 YEARS AGO:
Great quality bubble tea. Their flavors on the menu are unique & worth the try. I recommend trying anything that has its own photo on the wall at rye entrance, those you KNOW have got to be good.
Their bubble tea is quite exceptional, particularly the tapioca, which is wonderfully soft & flavorful. While it is a bit more costly, it surpasses Presotea & Chatime in quality.
Un review spécial pour Alex . Ton service était de loin le meilleur que j'ai eu !! Le bubble tea de maison o thé est comme toujours délicieux . 1000% recommandé !!
J'ai essayer leur bubble tea au Taro & j'ai ete extrement decus. Ca goutais que le sucre avec des perles. C'etait bon mais la saveur etait pas vraiment presente. Peut-etre essayer un autre pour voir si c'est seulement celui au Taro qui fait defaut.
I love this place they have the best bubble tea in town by far. The tapioca is perfect texture. Also the sitting & service is on point never disappointed 🙌🏻
Jan 8, 2024
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Flavourful tea & pleasant service. The staff is very kind & friendly 😊 It's located right across a park with a fountain. It's an ideal situation in summer to enjoy their tea!
One of the best bubble teas I've had - I highly recommend the Brittany! It has the perfect balance of tea aroma & sweetness. A rude customer started a scene during my visit but the staff handled him with grace & were very apologetic & kind to us after the incident. It shows a lot about their work ethics -Will be returning ASAP!!
Chacune des boissons que j'ai essayées étaient succulentes! Je recommande à 100%. Dans tout les commerces de bubble tea que j'ai essayés, rien n'a égalé celui-ci😊