Reviews portray Maison O Thé as a place with standout customer service and friendly, welcoming staff, offering bubble tea that is frequently praised for freshness, rich flavor, and chewy tapioca; many flavors are described as unique and worth trying, with some patrons declaring it among the best bubble tea spots in Montreal and enjoying the calm, pretty space and the self order touch screen. At the same time, some comments reflect concerns about the location, older loyalty policies that felt unfriendly, and past experiences of drinks that were watered down; a few voices note that quality has fluctuated over the years and request more transparent ingredient lists, though the overall experience remains highly regarded by many regulars despite prices being on the higher side.
Really good, my favorite bobba tea place but recently some of the tapioca comes out chewy & hard :( idk why & my bday drink was watery & not as good as usual. Highly recommend & hope it goes back to normal soon :)
Ordered a hot Okinawa premium black tea with tapioca pearls to go, as we wanted to drink it while taking a stroll. While the drink was excellent, its delivery medium seriously needs to be improved.
First, the drink was served extra hot, but there was no sleeve available to hold it, so we were given an extra cup. Then, it came with one of those coffee lids, with a very small opening, & a boba straw. The boba straw was too big for the opening of the lid, but we forced it in. However, as the straw was now squeezed, the tapioca pearls could not come out anymore. We then removed the lid, & had to reshape the straw for it to fit the pearls. The drink was way too hot to drink safely with a straw, so had to wait for it to cool down. It was also difficult to walk with this hot uncovered drink without spilling. To top it all off, while doing all this outside, with the lid now removed, a fly flew into the drink & died on the surface of the liquid…🤦🏻?♀? Even forgot to take a picture as we were busy dealing with this.
The drink itself was actually very tasty. The tapioca pearls were also perfectly soft & chewy. I would order the same again, if it was served in an appropriate cup…
Everytime i visit, the experience is very pleasing, just like their teas ! The staff is always very kind, & there is enough space to work/study in the shop.
I had the BEST taro boba here . I can say that i really tried many different taro boba in my life but this one is nothing compared to the others. The light sweetness of it, the creaminess & the richness. Not too sweet just the perfect touch. The tapioca what can i say might of fell on the majestic batch it was perfectly made sweet, soft, chewy & hot was all i could ask for to top my bubble tea this afternoon. Would definitely recommend if you would like something quick to grab at a good price. To top it off the place is very cute & cozy have room to sit alone or with your friends!!!
Updating an old review of 5 stars… [previous from 3 years ago below]
Worst location of Maison O Thé now. I was refused the points on my order because I was still using the old stamp card / didn't sign up for the digital one BEFORE paying… what a way to treat loyal customer. The drinks were not to the standard I've come accustomed to; VERY WATERED DOWN
OLD 3 YEARS AGO:
Great quality bubble tea. Their flavors on the menu are unique & worth the try. I recommend trying anything that has its own photo on the wall at rye entrance, those you KNOW have got to be good.
I've been a loyal customer since the very beginning, & this boba shop has never disappointed me! From day one, they've served the freshest, most flavorful drinks with perfectly chewy pearls every single time. The quality has been consistent for years, & they're always adding creative new flavors that keep me excited to come back. The staff are so friendly & welcoming - ☺? I'm so proud to have supported them from the start & can honestly say they're the best boba shop in town!
Their bubble tea is quite exceptional, particularly the tapioca, which is wonderfully soft & flavorful. While it is a bit more costly, it surpasses Presotea & Chatime in quality.
Cute little shop with zen vibes to sit in & self order on the touch screen, employee was helpful answering questions too. More transparency in underlying ingredients lists & nutritional values would be great.
