Madame Poulet propose une expérience culinaire rigoureuse axée sur un poulet frit préparé avec expertise, offrant un équilibre parfait entre une panure croustillante et une chair remarquablement juteuse. La carte privilégie les classiques du confort alimentaire, incluant des hamburgers généreux composés de viandes de qualité et d'ingrédients frais sur des pains dorés. Chaque plat repose sur des méthodes de préparation directes qui privilégient les textures et des profils de saveurs riches sans complexité superflue. La cuisine maintient des standards constants afin de garantir que chaque portion de volaille respecte des exigences strictes en matière de température et de tendreté. La sélection épurée met en valeur la polyvalence du poulet, allant des morceaux frits traditionnels aux sandwichs consistants. Cet établissement constitue une destination incontournable pour ceux qui recherchent des bases fiables préparées avec précision et un engagement clair envers les techniques culinaires authentiques.
Madame Poulet reçoit des commentaires très partagés concernant ses normes de nourriture et de service. De nombreux clients louent la qualité du poulet, le qualifiant de croustillant, tendre et parmi les meilleurs en ville, bien que d'autres signalent des expériences incohérentes avec des repas servis froids, un assaisonnement fade et des erreurs dans les commandes à emporter ou en livraison. Des préoccupations sont fréquemment soulevées concernant l'augmentation importante des prix, la musique forte et souvent inappropriée, ainsi que le manque de constance dans le service à la clientèle, plusieurs visiteurs rapportant un personnel impoli ou inattentif. Bien que certains membres de l'équipe soient régulièrement félicités pour leur accueil et leur efficacité, d'autres sont décrits comme peu serviables ou mal formés, entraînant de longs temps d'attente et une expérience globale qui, selon plusieurs, ne justifie pas le coût actuel.
We went to Madame Poulet with high expectations, but unfortunately the experience was disappointing. The staff refused to speak English with us, so we had to order in French, which was manageable but still not very welcoming.
We ordered four plates: the new Chicken Tomacluck for myself & three chicken burgers for my wife & kids. The'chicken burgers' are not really burgers - they're chicken tenders placed inside a hamburger bun - so be aware of that before ordering.
The Tomacluck was mostly batter, & the chicken inside didn't taste properly cooked; the texture was still slimy, which was very off-putting.
On top of that, the restaurant was extremely cold - I had to eat my meal with my jacket on. The total for the four meals was approximately $85, which made the experience even more disappointing given the quality.
Ironically, the best part of the meal was the fresh-cut fries. For a chicken restaurant, the chicken itself was not the highlight. Overall, not an experience we would repeat
This experience was absolutely terrible. My girlfriend was given the wrong burger, returned it untouched, & then was argued with about her order despite the bill showing what we ordered & paid for. On top of that, the employee was openly eating & sucking on a snack pack while talking to us, which was unbelievably rude, unprofessional, & disrespectful.
As for my food, being charged nearly 7$ extra for mac & cheese that was literally kraft dinner with fried onions slapped on top is a complete scam. The quality, service, & attitude were all unacceptable. We are beyond disappointed & will never be coming back.
My partner & I ordered two combo burgers. They brought me a completely different burger from what I had ordered, which I brought back to the counter, untouched. The lady argued me on what I had ordered despite proof on the bill, & was sucking on a snack pack the entire I was conversing with her, which felt very disrespectful. My partner's side, a mac n cheese, was basically just Kraft Dinner with some fried onion sprinkled on top. They charge nearly 7$ extra for a side of mac n cheese, only to serve KD!! Very unsatisfied & will not be returning.
29 déc. 2025
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I was quite disappointed with the food. The Piri Piri chicken burger was extremely messy to eat, the bun broke apart making it impossible to eat it as a burger rather in pieces. Some of the fries were a little raw & undercooked & the onion rings were greasy.
Madame Poulet is an absolute delight for anyone who appreciates exceptional food & warm hospitality. From the moment you step inside, you're greeted with a cozy & inviting atmosphere that immediately makes you feel at home. The staff is attentive, friendly, & truly passionate about making sure every guest has a memorable dining experience. The menu offers a wonderful selection of dishes, each prepared with care & bursting with fresh flavors.
I ordered a poutine buffalo with chicken & I'll be honest.. the chicken was good even the taste wasn't bad for me but the fries were not cooked well & I wasn't even able to eat it at all
Food was good, I enjoyed it. My kids enjoyed it, but customer service is terrible. The lady who took my order, didn't even speak to me, I asked her for the mild sauce, & she just pointed at the menu screen. You know, vocabulary & using your words is a'thing' in the restaurant industry. I just found it very rude.
As I sat there eating, 4 clients came in, & waited about 20 minutes before even ordering. They all walked out.
At least if you're running late, or getting busy, acknowledge the clients' tell them sorry, It won't be long' or I'll be right with you. Or something, show the clients you care about them.
The team here needs to look over their workers, either teach them how to talk to clients, or get new workers, who are dynamic, friendly & welcoming, especially in this field of buisness.
& some speed would be nice, it was dreadful watching her wrap an order in the bag 🤦?♀? Your working at a FAST food restaurant, it should be fast, it shouldn't take longer than 15 minutes to take the order & serve it, & if something is taking longer, tell the client, let them know it might take a alittle longer.
Great chicken burgers, good fries, & decent service. I will say the wait time was a little long but it was worth it for a nice little outing. Would definitely come again if im in the area!
I ordered a chicken burger i received 3 chicken stripes between 2 pieces of bred & 1 slice of pickle. Feeling sad & confused. & the lady at the counter has no business taking orders from clients. Super akward & has a hard time speaking up. Its a restaurant not a library but hey maybe its just me. At least they got the fries right hence the 2 stars.
