Les avis sur Madame Poulet présentent une expérience globalement contrastée: certains retours saluent un poulet savoureux et croustillant avec des frites appréciables et des portions généreuses, ainsi qu'un service chaleureux lorsque le personnel est disponible; d'autres dénoncent des prix élevés, l'absence de sauces dans les combos et des commandes incomplètes ou froides, avec des serveurs peu accueillants ou une communication difficile; des soucis de propreté et de temps d'attente importants reviennent aussi, notamment en période de forte affluence, et des problèmes d'organisation avec les commandes et les livraisons ajoutent à l'insatisfaction. Dans l'ensemble, l'expérience oscille entre le coup de cœur pour la qualité du poulet et la déception lorsque le service, la constance des commandes ou le rapport qualité-prix ne suivent pas, ce qui pousse certains clients à envisager de ne pas revenir, même si d'autres restent convaincus et reviendront.
We went to Madame Poulet with high expectations, but unfortunately the experience was disappointing. The staff refused to speak English with us, so we had to order in French, which was manageable but still not very welcoming.
We ordered four plates: the new Chicken Tomacluck for myself & three chicken burgers for my wife & kids. The'chicken burgers' are not really burgers - they're chicken tenders placed inside a hamburger bun - so be aware of that before ordering.
The Tomacluck was mostly batter, & the chicken inside didn't taste properly cooked; the texture was still slimy, which was very off-putting.
On top of that, the restaurant was extremely cold - I had to eat my meal with my jacket on. The total for the four meals was approximately $85, which made the experience even more disappointing given the quality.
Ironically, the best part of the meal was the fresh-cut fries. For a chicken restaurant, the chicken itself was not the highlight. Overall, not an experience we would repeat
Madame Poulet is an absolute delight for anyone who appreciates exceptional food & warm hospitality. From the moment you step inside, you're greeted with a cozy & inviting atmosphere that immediately makes you feel at home. The staff is attentive, friendly, & truly passionate about making sure every guest has a memorable dining experience. The menu offers a wonderful selection of dishes, each prepared with care & bursting with fresh flavors.
1 nov. 2025
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
Save yourself from ordering the Louisiane burger, it was awful unfortunately.. the bacon inside was hard like rock & the chicken was nowhere near fresh, how can you even serve a cold burger?? the pasta was good at least
First I walk in & the music was so loud you couldn't hear or be heard.
The lady at the counter didn't even say hello & barely spoke, she was just pointing with her finger.
When I get my order, the drink was warm on a 30 degree weather.
the Mac & cheese tasted like boiled water, there was barely any cheese sauce.
The chicken arrived cold & the burger had half a piece of bacon, one tomato slice thin as paper & not fresh at all.
The actual chicken recipe is good but it's a shame they have such bad service.
We decided to give it a try & didn't regret it. Decent size sandwiches were fresh & tasty, not greasy or too salty. The lady at the counter was kind... will go back.. no pictures cause we were too eager to eat 😋
The cashier was super sweet & patient with me & the atmosphere was great. At the time that I came, it was busy, with about half of the tables being filled. Despite this, the cashier brought out my food within 5-10 minutes. It was hot, fresh & worth for what I paid. The chicken strips were super crispy & well seasoned, the waffle fries were soft on the inside & crispy on the outside & their signature sauce was super tasty. Will definitely be visiting again! 😊
