Signaler une critique ou des réponses inappropriées

"We were a group of 7. They asked that at least one of us wait for our table otherwise we can not be wait listed (which is fine) but I am still confused that they made two of us wait in the doorway for 30 min and not allow to have a glass of wine at the bar while waiting. The bar stools staid empty the entire time including while we had dinner. But..."