L'Oeufrier

Romeo

1.0

⭐☆☆☆☆ (1 Star - honestly would give 0 if I could)

Extremely disappointing experience at L'Oeufrier - 1970 Boulevard Le Corbusier, Laval, QC H7S 2K1.

When we arrived, the restaurant was not busy at all, yet we waited 10-15 minutes to be seated despite plenty of available tables. There was no proper greeting. Instead of being guided to a table, a waitress simply pointed from across the room & said,'Sit here.' Not welcoming or professional at all.

Once seated, we weren't offered water, coffee, or even acknowledged for another 20 minutes. We had to ask multiple times just to receive basic drinks - coffee, water, & lemonade - & even then, they were brought very slowly. It genuinely felt like we were inconveniencing the staff by being there.

After finally placing our order, we waited about 30 minutes for our food. During that time, employees were sitting right next to us eating their own meals. I completely understand that staff members need breaks - that's normal & reasonable. However, eating in the dining area directly beside paying customers, while talking loudly, using inappropriate language, & openly counting & flashing tip money, is extremely unprofessional.

They made eye contact with us several times while we were clearly still waiting for service. It felt dismissive & uncomfortable. If staff are taking breaks or discussing tips & personal matters, that should be done in the back, not beside customers who are waiting to be served.

The staff never checked on us once to ask if everything was okay. The food itself was mediocre at best. On top of everything, we were charged for a regular coffee, which many breakfast restaurants include with a meal.

Overall, the service was slow, disorganized, & highly unprofessional. We did not leave a tip because the service simply did not warrant one.

I would not recommend this location & will not be returning.

Update:
I attempted to submit my detailed feedback through the link provided in the business response, however the page returned an Error 500 message & would not allow me to proceed.

Kevin

5.0

Restaurant gourmand ! Toujours agréable, les plats sont bons, les drinks décadents, bon service & ambiance !

Cristine

4.0

Once seated, the waitress asked me right away what I wanted to drink. Since I had never been there, I asked her to give us a few minutes. In the span of 5 minutes, two other waitresses asked us what we wanted to drink. Once, I ordered the drinks (I was ready to order brunch), but we had to wait for the waitress who takes the orders for food. I just found it odd that there is one waitress for drinks & another for the food. Food & drinks were good.

Rick

5.0

My fav breakfast spot in Laval. Unique menu covering any breakfast desire you may cherish. Interesting breakfast choice of alcohol drinks also, if you're so inclined.