Les Marchés TAU

Anne

1.0

I had a very disappointing experience today, July 14, at the dessert/salad section. The girls working there seemed more interested in gossiping with each other than helping customers. They ignored people waiting & were chatting instead of doing their jobs, which made the service unnecessarily slow & unprofessional.

Customer service is just as important as the quality of the food, & this experience really took away from my visit. I hope management addresses this & reminds staff.

Dorothy

5.0

A clean & organized store with helpful staff & fresh quality produce.

NLC

5.0

Marché Tau is my favorite spot for groceries, offering high-quality organic food.

Agnieszka

5.0

Good quality & often good specials

P

4.0

REVISED:
My recent experience at the prepared food counter was disappointing. Despite four staff being present, I waited about two minutes without being served. During that time, staff were engaged in personal conversations rather than assisting customers. The dishwasher even tried to signal the team, but no one came forward until I had to call out twice. When service finally came, I was told I was being rude. The server then left & asked the cook to serve us. Without knowing anything about my exchange with the server, the cook also called me rude, which only made the situation worse.

This incident revealed a flaw in the department's teamwork & attentiveness. If one staff member cannot hear, or another cannot communicate in English or French, then colleagues need to step in to ensure customers aren't left waiting.

I respect the staff & the challenges of service work, but I encourage better coordination & focus to avoid situations like this. Because of this, I'm adjusting my review from 5 stars to 4.

ORIGINAL:
My go-to items are the homemade soups - fresh, wholesome, & comforting.
Prices are fair for the quality, & Fridays are the best time to shop since that's when new stock arrives.
Overall, a great spot if you're looking for organic, wholesome options.

Gurpreet

5.0

Excellent place for gluten free breads & cookies best quality of fruit & vegetables.