Overall, Les Glaceurs is described as a cute shop with beautiful cupcakes, a range of flavors, and friendly, attentive service that makes it a popular choice for celebrations and events. Many customers note that the cupcakes are visually impressive and often fresh and flavorful, with icing and a solid base, and praise quick service and staff who help with selections. However, several reviews point to a decline in consistency in recent orders, including cupcakes that taste stale or crumbly, icing that is overly sweet or artificial, and decorations that look inexperienced. Some guests mention higher prices and limited icing variety, and a few say reminders for preorders or packaging could be improved. Still, the shop remains a go to for special occasions, with certain orders delivering delight for families and kids, while others wish for better value and more reliable quality.
Trying this place out for the first time. Cute shop. That's where it ends. I asked if there was food colouring in the icing. Employee said they'didn't know' so I asked if they were made fresh in store every morning & she responded with'we ice them everyday but the cupcakes come in already done'
What do you mean the cupcakes come in? Are they frozen? (Taste like it) so all you do is add icing? I know it's in the namesake but this is insane. Charged 5$ per cupcake & they are so very dry. Overly sweet icing. Not worth the money at all.
Omg.....haven't been to this place in about 3 months..... was shocked to see the cupcakes are now 5$ each !.... but was even more disappointed when I got home ...the cupcakes were stale & hard!... to bad they have gone down in this brossard location. ☹......used to be a regular stop it .....no more !
La personne à l'accueille à passé 15 minutes au téléphone avec une collègue au lieu de me servir. J'ai dû lui demander (après 15 minutes d'attnte) pour qu'elle m'aborde...
Mais les cupcakes étaient excellents!
J'ai commandé plusieurs fois chez Les Glaceurs dans les dernières années & c'était toujours frais & de qualité. Par contre cette fois ci j'ai trouvé que la qualité avait baissé.. Sur mes 14 cupcakes 8 avaient l'air d'avoir été congelés & le gâteau s'effritaient en petite miettes bref ils n'étaient pas du tout moelleux. Je trouve ca dommage de plus que j'avais commandé d'avance..
Nov 17, 2025
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My order was for pick up, usually very satisfied with the quality of the cupcakes. This time (Halloween) our cupcakes were stale & the decorating was bizarre (we selected a mixed Halloween order). It looked like it was decorated by an inexperienced employee. Disappointing, they didn't look or taste very nice at our party.
Excellents cupcakes goûteux & merveilleux. Je ne suis jamais déçue & ma famille non plus. Je les conseille à 100% Service extraordinaire en succursales ou en ligne !!! 5 étoiles youhouuuu 🥳🎉
Cute little shop, with lots of delicious cupcakes. Service was fast & exceptional. Wasn't sure what to get but had a great Service from Maelie who helped me get the right ones & was very patient & Kind. Highly recommended.
Sep 21, 2025
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I used to be a fan of Les Glaceurs for the last 10 years. I was always buying for work events when I was working downtown & I continued when I moved to Brossard. My last orders in the last 2 years left me with a very bitter taste. Last year I ordered over 60$ of cupcakes for an event where I needed to travel abroad & wanted to share them with my friends. Even though it was my mistake, I completely forgot to pick them up before the flight. After my return, I was not expecting much since a few weeks had passed. What frustrated me is that Les Glaceurs never reached out to remind me that I have an order waiting.
A few months back for dinner with friends & kids, I decided to give them another chance. I stopped by on a Saturday afternoon, asked for 4 boxes of mini cupcakes & I was given the look of'what you didn't preorder'? Moreover, after paying & asking for a bag, they didn't offer it, they asked for me to pay. If I'm again paying 60$ for cupcakes, the least is to make sure I can carry them safely & offer me a bag.
When the time came for the dessert, the icing was weird, over sugary & a bit hard. Even the kids didn't want more than one, which is not normal.
Not sure what happened to Lea Glaceurs but they are no longer on my list of recommendations & I discourage anyone from buying from them.
