Reviews describe Le Quai des Glaces as a destination for high quality ice cream and inventive soft serve flavors, with a wide variety of options and generous portions. The sundaes are large and the dipped cones are often praised as among the best, while the ice cream overall is delicious and reliably satisfying. The menu features many flavors at very reasonable prices, and the atmosphere is friendly with attentive staff. The shop is a popular spot, often busy with long lines on weekends, and its riverside location makes it a pleasant stop to walk along the water. Some comments mention practical moments such as ordering through a small window when the interior is not accessible, and there is feedback encouraging clearer explanations from staff when access changes. Overall, the reviews convey strong satisfaction and position Le Quai des Glaces as one of the top ice cream spots in the area.
I took family visiting from Italy there to enjoy a gelato.
Hazelnut ice cream was so soft, it couldn't be served on an ice cream cone, but rather, in a cup. My family was served a half-melted sloppy mess.
My pistachio gelato was served in a cone, but it was improperly served, so my first lick caused my $9 double scoop to fall to the floor. So I had to pay another $9 to replace it otherwise my family would be eating gelato by themself.
Crappy product & service. They ruined my experience & embarrassed me m.
The staff is always super friendly & dedicated. We took the'damaged' ice-cream offer & for people like us who have trouble deciding flavors it was perfect!
Sep 10, 2025
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Delicious ice cream spot! The sundaes are huge & taste amazing but their dipped cones are probably the best! They offer so many different flavors to get & their pricing is super reasonable! They have a cute little spot to sit at outside but it's right across the street from a view of the river so it's a nice location to grab an ice cream along your walk!
Délicieux, nous avons pris 3 truc différents & nous avons tous trouvé ça aussi bon les uns que les autres. Un avait pris la glace à la noisette. Un autre avait pris la crème molle avec le sorbet du moment mélanger. C'était délicieux. & moi j'ai pris le sorbet pina colada avec le sorbet mangue & petit fruit, c'était franchement un délice. Merci!
Aug 22, 2025
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Hands down one of the best ice cream shops! They have so many delicious flavors & options. It's a very popular spot for our family & many others. The location is perfect as well-I recommend you make a stop, try their ice cream, & then take a walk by the water.
They have one of the best ice cream menus in my opinion! Everything is always sooooo delicious 😋 photos may not be too flattering but my favorite is hazelnut gelato omg the flavor is so pure & intense! Best in the neighbourhood
Jul 28, 2025
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I was surprised tonight, we were not allowed in & we had to order through a small window with a menu on the outdoor wall. I've been coming here for years, granted it was my first time this summer & we have always been able to go in & see the ice cream. With children this is necessary in my opinion. We left & took the car to go elsewhere because not one was inspired by the names on the menu without pics.
I suggest next time that the staff take the time to explain why we cannot enter the shop as opposed to being very short with us when we asked why.
I had the coffee gelato & the lemon meringue ice cream. Both were delicious. A medium cup had two large scoops & cost less than $10 taxes included. Great location as well.
