La Belle & La Boeuf - Burger Bar
FERMÉOuvre demain à 11:30
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Commodités, services et plus
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Commodités, services et plus
La Belle & La Boeuf - Burger Bar a été présenté dans l'article(s) ci-dessous.
Avis pour La Belle & La Boeuf - Burger Bar
Les avis mentionnent souvent
burger(118) drink(42) rapide(33) musique(26) decor(21) boeuf(19) cocktail(19) poutine(19) prix(17) victoria(14) Émile(13) hamburger(13)Je suis allé à La Belle & La Boeuf & tout était tellement parfait que j'ai eu peur d'avoir atteint le sommet de ma vie culinaire. Service impeccable, plats délicieux, ambiance parfaite. Si vous cherchez un défaut, bonne chance.
I rarely leave 1-star reviews, but the level of disrespect & unprofessionalism my guests & I experienced at the DIX30 location on February 20th was staggering.
I specifically booked a 2-hour reservation to enjoy a relaxed evening via the OpenTable platform. Instead, our waiter incessantly badgered us. Even after I explicitly asked him to wait until our third guest arrived, he returned to our table more than five times to push us to order. The back-&-forth was so constant & annoying that I practically had to coach the employee on basic hospitality & firmly tell him to stop interrupting us. When our delayed friend finally did arrive (snow storm), the waiter greeted him with a rude interrogation about why he was late.
The absolute lowest point was when I ordered my meal. The waiter made completely inappropriate, judgmental comments about the amount of food I was getting-blatant fat-shaming designed to show off to a neighboring table.
We dropped nearly $300 just to feel incredibly uncomfortable, ultimately leaving early to spend the rest of our evening (& money) at an establishment that actually understands hospitality.
I gave this team every opportunity to handle the situation privately & professionally. I expressed my concerns on the spot & was brushed off. I followed up with the restaurant by phone three separate times, ignored/forgotten. I escalated through the proper channels via email, only to wait over a month for corporate (Foodtastic) to finally offer an insulting $25 gift card as a'solution' for a ruined night.
Integrity is doing the right thing when no one is watching. Getting basic accountability from this management team shouldn't feel like a part-time job. Don't be fooled by the copy-&-paste responses you see under their other negative reviews claiming they want the'opportunity to make it right.' It is nothing but a fake online front. When you actually try to resolve an issue with them behind the scenes, they couldn't care less.
It is abundantly clear that this establishment considers this kind of behavior acceptable, & at the end of the day, the customer is the ultimate loser. If you expect basic respect & competent management, take your money elsewhere.
*Update as LBELB responded to my review*
Their response just proved my point.
Their team didn't even bother to read my actual review & just'responded' to appear to care about their client's feedback.
C'est une place très accueillante avec une cuisine incroyable, un service impeccable & une ambiance inoubliable je vous le recommende fortement que vous seuls ou accompagné
La nourriture est impeccable & le service est incroyable ! Merci à Lucas qui nous a servi !
Merci pour cette super soirée à la belle & la boeuf merci au serveur pour leurs services Emma & Émile rien à dire !!👌🏽
Une superbe soirée pour la fête à Mon fils nourriture & service de Emma & Émile super on va reveni
Fantastic establishment. Great food & great ambiance.
Staff is super friendly. Great place to grab a bite.
Excellent choix de burger & très bonne qualité 👌
Bonne ambiance & bon service
Très beau restaurant, le décor est différent partout où on pose les yeux!
Mathis notre serveur est très sympathique & professionnel
We were a small group & our waitress was really nice & helpful. She paid attention to details
Très bon accueil & cadre sympa ! Le personnel est vraiment adorable. Seul bémol : les frites de ma poutine manquaient un peu de cuisson (avis très personnel, bien sûr). Ça reste une bonne adresse à découvrir !
Je recommande fortement ce restaurant. Le menu offre beaucoup de choix & les plats sont très bien présentés. Le personnel est sympathique & prend le temps de s'assurer que tout se passe bien à la table. Une très belle expérience.
On a passé une belle soirée, Emma notre serveuse été vraiment gentille.
Vraiement pas cher pour ce qu'on a durant les midis. 18$ vous octroie une soupe, le burger du jour avec des frites, un breuvage & un petit dessert. Franchement une aubaine. Le service est très rapide d'ailleurs menou meoum.