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I have passed this dessert & bubble tea shop more than a few times & while the advert at the entrance looks inviting, going up the stairs takes an extra effort.
I am very glad, I did this time. The L2Lounge looks inviting with lots of seating places, looking very comfortable. The seats are placed so that each group feels like their own private cubicle. Drawing display on the wall is contemporary & jazzy.
I like when I see a place that looks to be bright, well maintained & clean.
We had just finished our lunch somewhere else & now ordered one'crème molle' of mixed macha & taro as we are fond of both flavours. Instead of expecting the usual insolent remarks of many servers in that neighbourhood, being not entirely happy of ordering just one item, the question from the lady behind the counter was'do you want one spoon or two?' This is what I call customer service at its best. For this treatment alone, I will definitely come again & bring friends. This is going to be my favorite dessert place in this area.
The ice-cream was just delicious, creamy & tasting all natural ingredients, with the price being very descent. There are numerous bubble tea options that look very appetizing & would be on my next visit. This is a dessert gem, worth exploring.
Update: I suggest skipping this place on the weekends as it takes forever to get your drink. I first waited at the front of the line to place my order for 15 minutes as the cashier worked to process Uber orders on the screen, then started labeling 12-15 cups for the uber eats orders. They were going to make the Uber eats drinks before any new in-shop orders. Hence it would have taken at least another half hour to get my drink, easily more. I'm not prepared to wait close to an hour for a milkshake so I left. This isn't the cashier or the (single) food preparer's fault, but the store should update how it deals with online orders because this sucks :/ (There was also a long line of people building behind me) ******** I had a mango ananas frappe here a month ago & it was so good. Have had a few at different places since but none were as good by far. Will come back here next time I'm craving a milkshake with tapioca !