Reviews consistently rate Joyo Burger as a top choice for burgers on Masson, with many praise for the chicken burger and the blue cheese burger and for the crispy fries and poutine. The atmosphere is described as warm, clean, and welcoming, and the service is repeatedly praised for friendliness and attentiveness, even when a few visits report slower service or a curt cashier. Quality comes through as the main draw, with burgers made in house and a variety of toppings and buns including gluten free options and halal choices, though some reviews note recent menu changes or inconsistent seasoning, and a few meals mention overcooked chicken, bland flavors, or buns that are too soft. Takeout and delivery experiences are mixed, ranging from fast, accurate service to delays and occasional miscommunication, but several reviewers say the food holds up well when ordered for delivery. Overall, many reviewers consider Joyo Burger one of the better burger spots in Montreal and are likely to return, while a minority express disappointment about value for money or the perception of declining quality.
ÉDIT: Ils ont remis le bleu à la carte, je ne peux pas être plus heureuse! On peut dire que c'est une équipe à l'écoute de ses clients & ça, ça n'a pas de prix! Merci 🤗
Cliente fidèle, Joyo était mon petit plaisir coupable. J'en faisait la pub partout. Aujourd'hui, j'ai commandé mon burger bleu habituel & quelle ne fut pas ma surprise lors de ma première bouchée, il n'avait pas du tout le même goût que d'habitude. Ils ont retiré le bacon caramélisé, il n'y a presque plus de goût de bleu & ils ont mis une sauce BBQ! De plus, le pain n'est plus brioché comme avant. En fait, rien ne va. Je suis vraiment déçue, rendez nous le burger bleu tel qu'il était, il était merveilleux.
La bouffe est très bonne mais le service est lent, on a attendu très longtemps pour notre commande à emporter (j'avais l'impression qu'ils priorisent les Uber)
The food was good, but not that good because we found something in the food & it was a pick up & we couldn't return it in this weather. I'm sorry but next time try to be more hygienic thanks
Jan 29, 2026
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It's my first time to eat here. I placed an order over the application & the guy thought that I am a delivery guy & he asked rudely about the delivery bag & when I told him it's for a pick up then he said sorry I didn't like how he treated me.
Jan 29, 2026
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I am a delivery guy. I went into the store to pick up the order & another delivery guy showed up without a delivery back & the guy there gave him the order without asking cause the order was ready, but my order took almost 15 minutes while I saw that the order was there on the table & was never packed & after that he said you have to go & get the delivery bag. I told him it's just in the car & the car is outside next to the restaurant door he insisted & I & I saw that he discriminated me that's because I'm a minority I believe so & I'm sorry this restaurant is not really treating delivery guys as they should with respect.
Très belle expérience ! Service impeccable de la part d'une jeune serveuse qui avait un petit accent français. Elle était vraiment gentille, souriante & sympathique, ce qui a rendu le moment bien agréable. On sent un véritable esprit d'équipe au sein du personnel… l'ambiance est chaleureuse & conviviale. Le restaurant est très propre, ce qui est vraiment appréciable, un petit bémol pour les banquettes; elles auraient besoin d'un petit rafraîchissement. La nourriture était excellente : les frites étaient parfaitement croustillantes & mon coup de coeur va au burger au fromage bleu 🤤 Un véritable délice!!! Une adresse que je recommande sans hésiter 🏅
