Jacopo

Sarah

5.0

formidable service de la part de Laura! on a adoré notre expérience

Malak

5.0

Laura très souriante bon service

Jennifer

5.0

Laura is the best!!!!!!!!

Aneeqa

5.0

Laura was such an amazing waiter. She gave the best recommendations, & was super sweet & kind. The food was incredible, I highly recommend!!!!

Raphaël

5.0

Super beau service d'Aurélia & de Maya. Les hôtesses nous ont bien accueillis, très bon service & une superbe ambiance !

Clay

5.0

Pearce was our waiter & he was awesome! He was very attentive & very informative about the menu. Enjoy to be around & made our experience wonderful especially with two young kids.

SR

3.0

service is too slow for the price point, also can be very loud

Courriel

5.0

J'ai eu la chance d'organiser la fête surprise à mon papa 70 ans thématique golf dans la salle privé du Jacopo en mai 2026. Ce fut un moment mémorable. Un brunch festif & exceptionnel. La salle est sublime, avec son cachet historique. On a l'impression d'être dehors sur une terrasse, tout en étant à l'intérieur. La luminosité est magique ! & que dire du service que ce soit pour l'organisation & lors de l'évènement, tout était parfait 100%. Merci encore Jacopo pour votre disponibilité, votre service, votre écoute, votre professionnalisme. En espérant refaire un évènement bientôt chez vous. Au plaisir Marie-ève Baril :)

Vartika

4.0

Pizza , pasta & appetizer were all beautiful & delicious. Staff serving was helpful in selecting wait was a bit long for dishes to arrive. Ambience was serene .

Tida

3.0

This was our third time at Jacopo, & unfortunately it will probably be our last.

The restaurant is trendy & well located on the main strip of Old Montreal, making it a great spot for summer evenings & terrace dining. However, the overall experience simply didn't justify the price.

We visited on a Tuesday & the terrace was only about half full, so we expected relatively quick service. Instead, we ended up spending nearly 3 hours there.

The service started off on the wrong foot when one of our antipasti dishes was forgotten. Then our main courses took over 45 minutes to arrive. We were told there were large groups inside causing delays, which is understandable to a certain extent, but the wait was excessive.

The staff seemed overwhelmed & we didn't want to add to their stress, so we were patient. However, after our plates had been cleared, it took nearly 20 minutes before a server came back to ask whether we wanted dessert or the bill. Once we requested the bill, we then waited another 20 minutes just to complete the payment process. By that point, we simply wanted to leave.

To make matters worse, after paying, we noticed the suggested tip percentages were calculated on the after-tax amount(isn't that illegal in quebec? Also lowest tip suggestion is 18% lol) Unfortunately, we didn't catch it before paying as by then we were tired & just wanted to leave.) We would have had no issue leaving a $40 tip on a $175 bill if the service & food had truly been exceptional, but after such a disappointing experience, it felt frustrating.

Overall, the quality-to-price ratio just isn't there. You're paying more for the location & atmosphere than for the food or service.

Food is mid for what it is & kinda overpriced but fair for old port.