Reviews paint Jack Astor's as a lively, family and group friendly spot where the staff are repeatedly praised for warmth, attentiveness, and strong knowledge of the menu. Many diners mention quick, efficient service and clear communication about allergies or dietary needs, with service that is frequently described as impeccable or exceptional and able to adapt to busy times. The food earns broadly positive notes, with burgers, chicken tenders, nachos, and signature dishes highlighted as tasty and well portioned; several visits note reliable quality and solid flavors, while a few mentions point out a dish that was ordinary or needed adjustment. The atmosphere is described as vibrant and welcoming, with good sports viewing, lively music, and a family friendly vibe, plus attractive terrace spaces. A minority of reviews report slower bar service, some pricing concerns, or occasional gaps in service, but the prevailing sentiment invites return and celebration, with many highlighting the restaurant as a go to choice for quick but satisfying meals with friends or family.
Nous adorons Jack Astor's mais probablement comme à bien d'autres endroits il manque clairement de personnel le service à été lent & sans aucun suivi . La nourriture était bonne comme à l'habitude .
Dec 8, 2023
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very quiet place with great atmosphere! The waiters are very friendly & attentive. The food is delicious & I honestly give 3 stars because it took them exactly 40 minutes to bring our food! They must improve on that! In everything else I highly recommend it.
Je n'avais pas été au Jack Astor depuis au moins 2 ans avant la covid...donc vraiment longtemps! J'ai été ravie de leur donner une autres chance (après tellement de deceptions chaque année). La nourriture était excellente, le menu avait tellement changer & pour le mieux selon moi! Il y a une bonne diversité de choix, possibilité de manger plus santé que juste de la bouffe de bar & les drinks sont Nice aussi!
We popped into this bar & grill after doing some early Christmas shopping at the mall this restaurant is located in. As soon as we walked in, I had a bit of a'deja-vu' feeling. The decor is very reminiscent of the Original Joe's chain of restaurants operating in western Canada. A Google search informed me that the 2 chains are not related, but clearly both were designed with the same clients in mind.The atmosphere is friendly, the staff are as well. I had the Chicken Strips. I've eaten a lot of this dish over the years in many different establishments. These were some of the best I have ever had. They white meat was tender & moist, the ciating was light & slightly crunchy. It's an awesome combination. To top the dish off, the fries were crisp on the outside, soft on the inside, & completely grease free. Picture skin-on McDonald's fries without the grease & too much salt that is common. My wife had a Thai bowl that she described as "fantastic." Last big bonus: large, clean washroom that provides users the option of using an air dryer or paper towels. I personally dislike the air dry option, so I appreciated the access to paper towels.
Service un peux bizarre, nous étions un groupe de 20 , un peux poussée pour débarrasser la table parce qu il aurait un autre groupe après nous ,... nous sommes allez au bar & personne n étais assis à notre table.
C'était long avant que le serveur vienne nous voir & long pour recevoir nos assiettes. je n'ai pas reçu ce que j'ai commandée la gérante nous as fait une escompte sur notre facture très gentille de ça part mais j'aurais préféré manger ce que j'avais commandée.
Oct 25, 2023
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Nous sommes allés en groupe pour un anniversaire. Nous avons eu un super service.Nous avons pu apportez notre propre gâteau de fête. Seul bémol , lors de réservation à heure de non affluence peut-être prévoir un peu plus d'espace. À notre demande, une table a été ajoutée pour nous permettre de ne pas être assis les uns sur les autres .
The food & atmosphere here are awesome.
Sarah's an excellent waitress. She knew how to work our rambunctious group.
Bartender seems to make your second drink stronger than the first. It's an interesting tactic, but now I get two.
Chicken was nice & crispy, fries were seasoned well & not too salty.
