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Chocolate Shop

Hartley Glaces & Chocolats

Saint-Lambert
4.4$
CLOSEDOpens Today at 12 pm
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Hartley Glaces & Chocolats Saint-Lambert: Menu, Reviews & Reserve (2026)
ChocolaterieIce CreamDesserts & Sweets
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About

Hartley Glaces & Chocolats specializes in the artisanal production of premium frozen desserts and handcrafted chocolates. The establishment offers a diverse selection of signature ice creams churned with high quality ingredients and traditional techniques. Patrons encounter a wide range of flavor profiles, spanning from classic vanilla and rich dark cocoa to seasonal fruit infusions. The chocolatier section features meticulously shaped truffles, ganaches, and confections designed to showcase technical confectionery skills. These products prioritize ingredient integrity and consistent textural quality for every preparation. The facility maintains a focused environment dedicated to the display and sale of sweet specialty goods. Every offering reflects a commitment to the craft of small batch ice cream making and gourmet chocolate fabrication for those seeking refined sugar based delicacies.

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Amenities, services & more

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4.449 ratings
5★
69%
4★
12%
3★
10%
2★
4%
1★
4%

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Reviews for Hartley Glaces & Chocolats

Food
Service
on Google4.4 (200+)
*as of 2026-07-01
4.449 ratings
5★
69%
4★
12%
3★
10%
2★
4%
1★
4%
Write your review

Reviews often mention

ice cream(10) flavor(3) cafe(3)

Review Summary

Hartley Glaces & Chocolats remains a popular destination for high quality homemade ice cream, chocolates, and coffee drinks, with many visitors praising the excellent flavors and traditional appeal of the treats. However, recent experiences have been inconsistent, as guests frequently point to declining customer service, rising prices, and smaller portion sizes as areas for improvement. While some patrons enjoy the atmosphere and the variety, others feel rushed by staff or disappointed by the limited flavor selection, suggesting that the overall experience does not always match the high standard set by the quality of the products themselves.
Page 1 of 4 - 31 Reviews
Teodor
5.0

Merci à la belle jeune blonde au yeux bleu pour son service

Jun 26, 2026
on Google
Zanzi
5.0

Perfect service! Best ice cream on the South Shore! It is hard to choose between all the beautiful colors & flavors. The ice latte is perfect!

Jun 2, 2026
on Google
Samuel
1.0

La crémerie Hartley à Saint-Lambert ferme beaucoup trop tôt & refuse des clients alors qu'elle est encore supposée être ouverte. Vous êtes en activité seulement quelques mois par année, & malgré ça, vous n'êtes même pas capables de servir correctement votre clientèle.

C'est franchement incompréhensible comme gestion. J'espère sincèrement que vous allez régler la situation rapidement, sinon vous devriez sérieusement envisager de fermer vos portes. Honnêtement, je me demande comment vous arrivez à payer votre loyer avec un service comme ça.

Si je pouvais donner 0/5, je le ferais. Très ordinaire.

Apr 27, 2026
on Google
John
1.0

Horaire d'ouverture non rescpecté 3 fois a 19:00 fermé

Feb 8, 2026
on Google
Karine
3.0

I used to love this ice cream place. They had the best homemade ice cream, & the prices were always quite reasonable. I come here fairly often with my kids. Unfortunately, the service has really declined lately, & the prices have gone up. While I understand price increases given today's economy, I wish the service would reflect the higher cost.

On top of that, the portion sizes have significantly decreased, which makes it even more disappointing. During our last visit, the young woman who served us barely smiled or spoke to us. It left us wondering whether she simply wasn't in the mood or if that's just how customers are treated now.

I truly hope the owner reads this review & takes steps to improve both the service & the value, because the ice cream itself is still excellent.

Oct 4, 2025
on Google
Elise
5.0

Je suis accroc aux affogatos!

Sep 30, 2025
on Google
James
5.0

I've been going too often to Hartley's since I was a kid, all the locations have always been great. Well worth the detour for some fantastic frozen treats.

Aug 8, 2025
on Google
Sylvie
5.0

Les sorbets sont trop bons!

Aug 4, 2025
on Google
Charlie
2.0

The ice cream was really good but we were rushed to leave as we were eating our ice cream because it was 9:00 exactly. The worker stood at the door looking at everyone to get out until they left. Lacking customer service.

Aug 2, 2025
on Google
Roxanne
5.0

La crème glacée est excellente!

Jul 25, 2025
on Google
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