Greenspot specializes in classic North American deli fare centered around hearty, griddled sandwiches and signature poutine variations. The menu emphasizes traditional preparations of shaved meats, melted cheeses, and freshly prepared toppings served in a bustling, high-energy environment. Patrons encounter an authentic diner aesthetic featuring prominent counter seating and nostalgic decor that highlights a straightforward approach to comfort food. Every item reflects a dedication to generous portions and consistent quality, prioritizing bold flavors over modern culinary embellishments. The kitchen produces a wide range of hot handhelds, crispy fries, and savory gravy-based dishes that define the core identity of this establishment. This functional space serves as a staple for individuals seeking reliable and substantial meals rooted in established regional fast-casual traditions through efficient, no-nonsense service and quality raw ingredients.
Greenspot is widely regarded as a quintessential Montreal institution, celebrated for its nostalgic, vintage diner atmosphere and reliable comfort food. Many guests praise the restaurant for its generous portions, particularly its signature poutine, smoked meat sandwiches, and diverse menu options that cater to various cravings. While the majority of visitors highlight the fast service and friendly staff as key components of their positive experience, others note that the dining environment can be busy and occasionally inconsistent in terms of service attentiveness. Despite some mixed feedback regarding specific dish preparations or wait times during peak hours, most patrons view the establishment as an authentic, reasonably priced local staple that successfully captures the charm of a classic greasy spoon.
So let me begin by saying I've eaten there frequently & usually the food is good to very good. It's typical Quebec diner food with the usual traditional diner atmosphere & decor & the food is usually a consistent good tasting what you'd expect from a Quebec diner.
Today however, notwithstanding the food, we saw the restaurant was fairly busy, but the experience started off bad from the moment we walked in the door & stood waiting to be seated. One of the'partner owners' George, who usually seats the customer was on his cell phone talking next to the cash, while waiting it was easy to determine it was a personal call (which is fine depending on the situation, stuff happens in life), but he was slow to even acknowledge our presence. But hey, it's Sunday morning we'll wait. He tells us it won't be long (but hardly in a polite manner tbh) again I just dismiss it. He completes his call & instead of seating us (& btw there are now several other patrons waiting behind us to also be seated), he thinks it best to lace into a female employee in front of everyone, berating her & telling her'He's had enough of this from her, next time don't bother coming in….'. George should learn there is a place & time to address staffing issues & certainly they shouldn't be done in front of customers. But George makes it worse later on for us. We get seated with our menus & we wait for the waitress, now remember it's busy, & possibly understaffed. Our waitress doesn't acknowledge our presence despite being at the table next to us 3 times. We wait what we think is 15minutes plus & even notice another table behind & across from us trying to get the waitresses attention & they can't. We still haven't ordered, so I get up & go to our waitress & ask her to please & come take our order & that another table has been trying effortlessly to flag her down. She barely acknowledges me, she eventually comes & apologies & takes our order.
& here is where George makes everything worse & the whole dining experience is ruined. I wave for George to come over & I can tell he's annoyed I'm doing so, he comes & I explain the wait time & difficulty in getting my waitresses attention as well as the other table trying to get her attention. Poor George can't fixate on good customer service or my comment as trying to be constructive to help, no George needs to argue that it can't be 15 minutes we've been waiting to order more closer to 10 & the other table, well I should mind my own business & be more concerned about me. Ok George, I am more concerned about me… you feel compelled to discuss the 10 minutes vs 15 minute wait time because George has to be right, I let George have his 5 minutes difference because it's irrelevant now, it's about you George & the way you talk to staff & clients & how petty you are & more focused on trying to ensure you're right & the customer is wrong.
One would think it would end there, nope. George goes over to my waitress & says whatever he says, she immediately breaks out crying & runs to the ladies room, this is happening in the middle of a breakfast slam on a Sunday.
Way to go George, you've made 2 scenes with your staff members in front of your clients, talked to 1 client like you couldn't care less what the issue is & ruined the whole dining experience.
After this, this mornings breakfast & just plain horrible experience, this will be our last time going there. Because if George is indeed an owner, he doesn't deserve to have clients, shouldn't be in charge of staff & just won't be getting our business any further.
Too bad because the food is usually very good.
As a note my apologies to the waitress who George made cry, if I knew I wouldn't have bothered saying anything to him. & as a note to all staff there, if this is typical of George, you all deserve better, I would suggest all of you find better employment, nothing is worth putting up with a person like him.
Good luck to you all.
Sincerely, a former customer.
Jul 13, 2026
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Came here for the first time today with my family after many times passing by… excellent, super friendly staff & atmosphere & we loved our food. Thanks, Yola & Costa - we'll definitely be back!
I asked for the medium fatty smoked meat sandwich. It was okay. I was expecting some fatty bits but it was still too lean. The chef or cook was even asking the cashier if it was'really medium fatty?'
I guess they just dont do fatty or medium fatty variations of their smoke meat. Too bad!
Poutine au smoked meat avec supplément bacon & onion rings
Le Greenspot est un véritable classique à Montréal. Réputé pour ses nombreuses poutines & son excellent smoked meat, il fallait absolument que je l'essaie. L'endroit a énormément de charme, avec un décor de diner rétro qui ajoute vraiment à l'expérience.
La poutine est excellente : les frites sont bien croustillantes, la sauce est savoureuse, le fromage en grains est généreux, & le smoked meat est parfaitement tendre. Le supplément de bacon & d'onion rings apporte une touche gourmande qui vaut le détour.
Je recommande vivement cette adresse. Le Greenspot fait désormais partie de mes poutines préférées à Montréal.
Petit plus : il est assez facile de se stationner à proximité. L'établissement est aussi facilement accessible à vélo en longeant le canal de Lachine ou en métro.
Ce restaurant offre toujours une cuisine délicieuse & un service remarquable.
Hier, c'était la deuxième fois que Mlle Mattia nous servait, & j'ai été sincèrement impressionnée par son attention exceptionnelle, sa grande disponibilité ainsi que par sa parfaite maîtrise de l'espagnol.
Merci, Mattia! Votre service à la clientèle est tout simplement exceptionnel.
En tant que certificatrice en gestion des normes de qualité & du service à la clientèle, je sais reconnaître l'excellence lorsqu'elle est au rendez-vous. Mattia dépasse les attentes & représente parfaitement le professionnalisme, la gentillesse & l'excellence du service.
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This restaurant consistently offers delicious food & outstanding service.
Yesterday was the second time that Mattia served us, & I was genuinely impressed by her exceptional attention to detail, her warm & positive attitude, & her excellent command of the Spanish language.
Thank you, Mattia! Your customer service is truly exceptional.
As a certified professional in quality management standards & customer service, I recognize excellence when I see it. Mattia exceeds expectations & is a wonderful example of professionalism, kindness, & outstanding hospitality.
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Es un restaurante con comida deliciosa y un servicio maravilloso en cada visita.
Ayer fue la segunda vez que la senorita Mattia nos atendió y, sinceramente, quedé sorprendida por su extraordinaria atención, su excelente disposición y, además, por su perfecto dominio del idioma espanol.
¡Gracias, Mattia! Tu atención y tu servicio al cliente son verdaderamente excepcionales.
Como certificadora en gestión de normas de calidad y servicio al cliente, puedo reconocer cuando alguien supera las expectativas. Sin duda, Mattia es un gran ejemplo de profesionalismo, calidez y excelencia en el servicio.
