Gong Cha

YBox

1.0

They use the same cup for the large as the regular , & tells us that for the regular they only fill the cup partially when there's clearly a bigger cup in display. While the iced cups follow the standard practice. It's a little funny why they would sabotage the reputation just to be cheap

Re- response from owner:

1. When I ordered for the large cup, the lady never told me it would be the smaller cup but filled a bit more. (fyi it wasn't exactly filled to the brim neither)
2. I've worked in the bubble tea industry before, the fact that you guys only fill a portion of the cup if the customer ordered the regular size is deceptive & cheap by nature. When we order for a regular bubble tea we should expect a 500ml drink in Montreal, when its a large it should be 700ml.
3. If you're having issues with the inventory, then remove the displayed large cup. I also see there were plenty of stacked yellow extra large cups at the order counter, so a normal person would expect you at least have large cups that are smaller compared to those yellow ones. You clearly didn't intend to communicate this with your customers else you would remove those from display.
4.'We are not sorry we were not up to your standards' I believe that's just a typo or it'd be a little ridiculous.

12 janv. 2026

sur Google

LANIE

5.0

Meilleure place pour aller prendre un Bubble Tea, fait avec du vrai thé & saveur de vrais fruits! Tu peux personnaliser à ton goût niveau glace, niveau sucre & plein de possibilités! Très bon service, j'y vais tellement souvent que Cédric connaît ma commande avant meme que j'ai le temps de le dire ! Il y a aussi un programme de fidélité client, j'ai souvent des breuvages gratuits! J'adore Gong sha dix30 🥰😍🥤

27 déc. 2025

sur Google

Alexandre

3.0

Prices are reasonable, but service is really inconsistent. In store seating SUCKS too.
The tea taste isn't bad but there's just so much sugar, even with minimum sugar its all I can taste.
Edit: also giving discounts when clients are mad is a bad idea, cause people will leave bad reviews to get discounts, its a loose loose scenario.
But there's lots of potential!!

11 nov. 2025

sur Google

Sylvia

2.0

The staff was friendly, but the drink was meh. The waffle with mango ice cream: presentation was great, taste was alright. Took a while to wait for the waffles too. The keychains were cute so I purchased one! The drinks.... Although ordered 30% sugar, it tasted like 70% sugar, & flavors were super artificial with an aftertaste. Furthermore, our drinks were made wrong, as you can see the sticker says'Large' on both of the QQ peach green tea & were in fact made medium-sized (compared to the brown sugar oolong milk tea in the middle which was made to size large). We returned to the shop the next day as we were in a hurry the day of purchase. We weren't able to get a refund but we did get the same two drinks, this time with 0% sugar which was slightly better. All in all, I don't prefer their drinks & would probably go somewhere else for bubble tea next time.

3 juil. 2025

sur Google

Aigerim

5.0

best bubble tea! you can customize your order however you want

30 juin 2025

sur Google

Mya

4.0

Well located & good customer service! The bubble tea is so good!

19 juin 2025

sur Google

Caroline

2.0

Correct sans plus
Malheureusement nous n avons pas été impressionné par les bubbles tea commandés.
L employée, bien gentille, a eu beaucoup de difficulté à nous comprendre tant en français qu'en anglais.
Dans l'une des commandes la gelée ajoutée a été oublié. Dans le thé vert mangue & ananas je ne suis pas convaincue que c'était la bonne recette & c'était peu goûteux.
Bref expérience peu convaincante à cet endroit malheureusement.

6 mars 2025

sur Google

Shirley

3.0

Ordered a hot taro milk tea yesterday, but it had a strong aftertaste akin to raw corn. Not sure if it's because of the base tea, but I sadly had to throw the drink away because it just tasted weird & not like any taro milk tea I've had before.

Unfortunately, they also got my friend's order wrong (probably misheard), but she let it slide to avoid causing trouble.

The bubble waffle was delicious, though!

2 mars 2025

sur Google

Cedric

5.0

Best bubble tea in town guys RUN over there its always good & all the option they offer is just incredible please go as soon as possible!

5 févr. 2025

sur Google

Dan

3.0

Milk tea is very average.

26 déc. 2024

sur Google

Lili

5.0

My new favourite bbt in Brossard. The place is small with a counter sitting space, but their bubble tea is delicious & not as expensive as other good places like presotea

2 nov. 2024

sur Google

Reliable

5.0

've visited Gong Cha Brossard several times, & overall I've been impressed with the quality of their drinks & their excellent customer service. While I initially had a mixed experience, the team at Gong Cha takes customer feedback seriously & has shown a commitment to maintaining high standards. Their drinks, especially the Lychee Oolong & Matcha Milk Tea, are delicious when made with care. It's clear that they prioritize customer satisfaction, & that makes all the difference. I'll definitely be returning & recommend them to anyone looking for great bubble tea!

19 oct. 2024

sur Google

Shylee

4.0

It is a very nice bubble tea place, but occasionally, the wait can be very long for just 1 bubble tea.

7 oct. 2024

sur Google

Sophie

2.0

Second time coming here. Ordered three milk tea drinks & they were all watery. Purposely had them without ice & the drinks were still diluted.

30 sept. 2024

sur Google

Jennifer

5.0

Just wanted to update my review as I went back to test out the same drink again. The staff was very accommodating & kind. The drink tasted much better & satisfied my expectations. I really appreciate & respect how they addressed this issue. I will be back :) ___________ I went here yesterday because I was really excited to try the new pumpkin spice milk tea with milk foam. To my disappointment, it tasted very diluted & like watered down cinnamon tea. The color was not even orange. At first I thought it was because of the foam, but when I poured it out, I could see that the tea was beige & not orange as pictured in the advertisement photos. Also this small size costs more than 10$ with tax. The bubble waffles not pictured here were also overcooked & cold. I normally really enjoy the tea & bubble waffles however I was really disappointed with the visit.

16 sept. 2024

sur Google

Lyn

5.0

Excellent Bubble Tea, so much better than Presotea. Nice & clean.

1 sept. 2024

sur Google

Quynh-An

5.0

Friendly & always satisfies the bubble tea craving :)

31 août 2024

sur Google

Gab

5.0

Strawberry Earl Grey Milk Tea with Pearls is so good ! Music not too loud & very friendly staff. Le thé au lait aux fraises avec perles est excellent. La musique était pas trop forte & le personnel très amical.

31 août 2024

sur Google

Kid

4.0

Service was polite & efficient. Although there are only a few options to pick from as of now, each of the options are very unique & different from each other. Compared to a lot of other bubble tea stores, the prices are amazing as a large drink is only around 7 dollars. We also received a 10% for their opening month which was great. Be careful when ordering though, the drinks are extremely sweet & luckily the counter waitress warned me. Even at 70% sugar was a bit too sweet for me. In terms of flavours, everything tasted great. From the milk foam that brought a great hint of saltiness to the brown sugar that brought in an amazing contrasting sweetness & even the tapioca that had a great chewing texture to it. I really enjoyed their drink. I'll definitely love to come back & try more of their drinks, also their waffles if I get the chance next time. (5 months ago) It feels great coming back & seeing such a large variety of drinks in their menu. Most of them are fairly innovative & unique. I tried their Creme Brulee Strawberry drink & it was perfect for me. The balance of flavours, the level of sweetness & the slight hint of saltiness which compliments the whole drink, everything just felt amazing for me. I will definitely be back to try more of their drinks & maybe try their waffles & croffles too.

1 juil. 2024

sur Google

Alexee

5.0

Les thés sont excellents ainsi que le personnel très accueillant & ils nous ont même très bien conseillé! Le meilleur bubble tea de la région!

20 juin 2024

sur Google