Reviews describe Galaxie Pizza as a place with tasty pizza and a well balanced crust with toppings that feel fresh. A few reviews mention occasional order mistakes and trouble following simple instructions. Service is repeatedly described as fast and friendly, with staff praised for courtesy. Ambiance is often noted as more takeout oriented than dining in, and the exterior is described as modest. Some reviews call it the best pizza in Laval, with Indian style pizza and the meat lovers option with galaxy sauce being highly recommended. Response to value varies, with the price seen as strong for the quality, though one comment notes the pizza can be small for the price. Overall, Galaxie Pizza is viewed as a reliable quick option with friendly staff, good flavor, and consistent takeout value.
Worst customer service I've experienced. I clearly told them no jalapenos, but the owner ignored my instructions & made the pizza his own way. When I went back, instead of fixing it properly, he started arguing & making excuses.
To'fix' it, he literally picked the jalapenos off in front of me & told me it was fine & to go. Extremely arrogant & disrespectful behavior. If you don't want to follow customer instructions or speak properly, you shouldn't be in customer service.
Ordering from Galaxie Pizza was a mistake. The fries became soggy within 2 minutes & were completely soaked in oil. They were not edible at all. When I went back to speak with them, instead of fixing the issue, they started explaining the process of making fries & said fries are made in oil, so of course they will be oily. That is not an excuse for serving bad food.
The pizza quality was also very poor. I ordered two large pizzas - one Indian-style & one chicken pizza - & both were below average with no good taste.
The worst part was the customer service. When a customer raises a genuine complaint, they should offer a solution. Instead, they refused to take responsibility & accused me of arguing with them, when I was simply trying to explain the problem.
Bad food, bad attitude, & no accountability. I would not recommend this place to anyone.
Dec 27, 2025
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Excellent service! Courtoi & très gentil. La nourriture y est excellente & ils ont le soucis de la clientèle. Étant proche d'une école secondaire, le restaurant est soudainement devenue bombarder par de jeunes sportifs & ça n'a pas été très long qu'ils se sont fait sortir par soucis de notre présence & du désordre/bruit qu'il faisait. C'est très rare de nos jours de voir autant de respect pour la clientèle plus âgée. Merci à vous, ma mère à très apprécier toutes vos attentions & vous lève son chapeau de votre patience & gentillesse avec ses jeunes. Bravo :)
Selon ma femme & moi, la meilleure pizza de Laval. J'ai mis 5 étoiles à ambiance pour ne pas nuire au résultat mais c'est plus un take out que pour manger sur place. Le personnel est toujours gentil & accueillant. J'habite près de cette pizzeria mais si je déménage plus loin je reviens à cet endroit pour take c'est garanti !!!
Sep 28, 2025
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izza Galaxie, une vraie découverte ! La pâte est bien cuite, les ingrédients sont frais, & le goût est incroyable. Service rapide & accueillant. Je recommande fortement 🍕✨
My go to pizza place. Hits the spot, price is right & the guys there are great. It's a 2for1 pizza place so there's definitely value here. Could you find better pizza? Yes, but not at this price
