Overall, Galaxie Pizza draws praise for tasty pies with a well cooked crust and fresh ingredients, plus fast, friendly service and solid value for takeout. The reviews describe an inviting atmosphere for pickup and a dependable go to pizza, with several noting that the staff are polite and the pizza can be excellent and a good bargain, while a few experiences mention order mixups or not following simple instructions and a storefront that looks modest. The place is sometimes called the best pizza in Laval by some, and many say it remains a strong option for quick meals, affordable prices, and consistent quality.
Worst customer service I've experienced. I clearly told them no jalapenos, but the owner ignored my instructions & made the pizza his own way. When I went back, instead of fixing it properly, he started arguing & making excuses.
To'fix' it, he literally picked the jalapenos off in front of me & told me it was fine & to go. Extremely arrogant & disrespectful behavior. If you don't want to follow customer instructions or speak properly, you shouldn't be in customer service.
Ordering from Galaxie Pizza was a mistake. The fries became soggy within 2 minutes & were completely soaked in oil. They were not edible at all. When I went back to speak with them, instead of fixing the issue, they started explaining the process of making fries & said fries are made in oil, so of course they will be oily. That is not an excuse for serving bad food.
The pizza quality was also very poor. I ordered two large pizzas - one Indian-style & one chicken pizza - & both were below average with no good taste.
The worst part was the customer service. When a customer raises a genuine complaint, they should offer a solution. Instead, they refused to take responsibility & accused me of arguing with them, when I was simply trying to explain the problem.
Bad food, bad attitude, & no accountability. I would not recommend this place to anyone.
Dec 27, 2025
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Selon ma femme & moi, la meilleure pizza de Laval. J'ai mis 5 étoiles à ambiance pour ne pas nuire au résultat mais c'est plus un take out que pour manger sur place. Le personnel est toujours gentil & accueillant. J'habite près de cette pizzeria mais si je déménage plus loin je reviens à cet endroit pour take c'est garanti !!!
My go to pizza place. Hits the spot, price is right & the guys there are great. It's a 2for1 pizza place so there's definitely value here. Could you find better pizza? Yes, but not at this price
At first glance, Galaxie Pizza seems like a run-down 2-for-1 pizza place since it's located in a poorly maintained little strip mall with a patchwork parking lot.
However, the service provided during my visit was excellent. I can't remember the last time I had such a pleasant & positive person serve me at a pizza place.
Despite the outward appearance of the building being mediocre, the staff seem to put a lot of care into keeping the inside clean.
As for the pizza, it was excellent. While a bit small for the price, everything about it was delicious; crust, sauce, cheese, toppings. I happened to visit around noon, & the nostalgia of having kids flood in from a nearby school was a nice experience.
It's definitely worth considering for a quick take-out pizza.
Awesome place to eat with my grandfather Galaxie pizza is our sacred place to eat & bond together the employees are super friendly & i have tons of respect for them & they always know me & my grandfather pizza order our pepperoni bacon!
Le meilleur place de Pizza à Laval, Bon, pate mince & Croquant.. Toujours frais, prpore, bonne service & les employés sont gentils.. Je le recommande fortement 😋
Pizza is very good & customizable. The staff is always polite on the phone. We always order delivery so never ate there. Will order from again. Thanks!
