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Amenities, services & more
Reviews for Etc.
| Food | |
| Service |
Reviews often mention
Display Allsteak(79) recommend(58) attentive(34) highly recommend(30) steakhouse(30) dessert(24) perfection(23) casino(19) wine(18) outstanding(16) quality(15) memorable(14)
⭐⭐⭐⭐⭐ Sunday evening perfection - exceptional service that made the night unforgettable
Last night, Sunday evening, we had supper at ETC Restaurant at Playground Casino in Kahnawake, & the experience was truly exceptional.
About a week ago, we experienced an issue related to the return of our car. What stood out was management's decision to handle the situation in a genuinely customer-centric way. As a gesture to make things right, we were invited back for dinner, & that decision set the stage for what became a remarkable evening.
Before heading to the restaurant, we spent a little time enjoying the casino & had the pleasure of winning $600 together, which immediately added a positive & relaxed energy to the night - a great reminder of why Playground is such an enjoyable destination overall.
From the moment we sat down at ETC, the evening felt refined & special. We began with a beautiful Chablis, followed by excellent entrées, including a bruschetta-style dish with perfectly prepared bread & cheese, paired with a beautifully marinated salad, as well as a fresh shrimp entrée. The main courses were outstanding: Wagyu beef & a 40-day aged ribeye, cooked to perfection & served with elegant greens.
Dessert was just as impressive - a beautiful cheesecake & an elegant chocolate mousse, both carefully presented & delicious.
What truly made the evening unforgettable, however, was the service, & in particular Freeman.
Freeman was the person who truly made this night special. His attention, warmth, professionalism, & genuine care elevated the entire experience. He guided us through the menu, offered thoughtful recommendations, & ensured every detail was perfect throughout the evening. Thanks to him, & his personal touches added elegance & personality to the experience & that we would not have enjoyed without his care & initiative.
This is exactly what exceptional service looks like. Freeman's presence transformed a great dinner into a truly memorable experience, one that felt closer to Michelin-level service than a typical restaurant visit.
A sincere thank-you to Freeman for his outstanding hospitality, & to the management team for their thoughtful, customer-focused approach & for creating the opportunity to turn a situation into such a positive experience.
We will absolutely be back.
Big thank you to the whole team!
5 Stars, service, atmosphere, food & drinks. Best Filet Mignon on Planet Earth, simple perfection. Service is A+ with super friendly staff. Been there a few times & I love it! Try it, you will enjoy this 5 stars very affordable quality experience. Thank you ETC, John The Manager & all the cool Staff, our visit was pure perfection as always!!! See you real soon!!!
Impeccable service by Tasso, Massimo & Michael! David, the manager, popped over to check on us, too! Now that's great customer service! Food was excellent...med-rare filet mignon cooked to perfection & that mille feuille potato was incredible...fries were also very good & a huge portion that we couldn't even finish! & the tiramisu dessert was such a creative presentation that we felt bad destroying it to eat it but it was absolutely devine!!!😋🥰❤?❤? Thanks for a memorable & delicious dinner experience!! 🎶Great choice of music playing too, so we weren't bothered by casino noise. Wonderful experience & we'll definitely be back!!🥰🍾🥂
We visited ETC on Halloween.The food was very good, cooked to perfection. The tomahawk steak was delicious, the mille feuille potato was so rich & creamy. & the dessert was so good, we had the Opera Coffee cake & the Carmelia. I definitely recommend.
Had an amazing experience at ETC! The steaks were cooked to perfection.
The staff was incredibly friendly & attentive, making the whole dining experience even better. Highly recommend if you're looking for great food & excellent service!
Had dinner here last night, & I was very impressed. Everything from service to the food was impeccable! My steak was cooked to perfection & the cocktails were amazing! They paid attention to every last detail! Highly recommend for a nice dinner out!
⭐?⭐?⭐?⭐?⭐?
ETC… in the Playground, Kahnawake, is a fantastic place to celebrate & enjoy high-quality food. The atmosphere is warm & inviting, perfect for both family & friends. I had the salmon, which was cooked to perfection-fresh, flavorful, & beautifully presented. I also tried four different desserts, & my absolute favorite was the sphere tiramisu, which was not only delicious but also such a creative presentation. The staff were friendly & attentive, making the whole experience even more enjoyable. This restaurant is truly a gem in Kahnawake & a place I highly recommend for any special occasion.
Been to many steakhouses around the world, & this one rates right up there with the best of them. Outstanding food & service define how good this place is, not to mention beautiful decor & atmosphere. The starter tomato salad was a preview of good things to come. The ribeye steak was done to perfection & delicious, the salmon was fantastic & cocktails were delectable. Highly recommend this restaurant if one is looking for a great dining experience.
I came here for my birthday & I'm so glad I did! The food was so fresh & seasoned to perfection. Our waiter, Bruno, was exceptional & his service enhanced our experience. Antonio was so helpful as well. Definitely recommend!!
Had the best streak in a long time. Cooked to perfection & the service was exceptional!!!!
Kim delivered exceptional results with incredible professionalism. The quality of work exceeded all my expectations, & the level of customer care was outstanding. It's rare to find someone so dedicated to delivering perfection. Highly recommended!
Food & service was phenomenal. Rib steak was cooked to perfection & chocolate raspberry dessert was so delicious. Looking forward to going back
Right away you feel welcomed by the hostess, the bartender & manager. We sat at the bar because we love the atmosphere. We have been served by Bruno each time . He's a wonderful bartender, engaging, helpful with menu options & suggestions, & makes a mean drink! The manager has visited us every time to make sure we are happy with the food & service. The food selection is varied.We have tried the entree's , the sides , steak & fish each with its unique presentation. The truffle potatoes were excellent. The calamari delicious. The sea bass perfect . All steaks cooked to perfection & very tasty. Bruno entertained us throughout our visits with information regarding the different alcohols & stories about his different experiences as a bartender. The early bird special price can not be beat! & you get a delicious dessert. If you choose to go after the early bird special you'll find the prices very reasonable & competitive with other steak houses . Of course not having to pay tax is a bonus! Etc. is a high end Steakhouse with great food, atmosphere & prices! We are definitely going back as often as possible..to eat & then play the slots!
Fabulous meal from start to delicious creme brulé ending ❤️ Perfection & amazing sevice !!
I recently had the pleasure of dining at Playground's ETC & I must say, it was an extraordinary experience from start to finish. The ambiance was warm & inviting, with a perfect balance of elegance & comfort. The dim lighting & tasteful decor set the mood for a memorable evening. The service was impeccable. From the moment we walked in, we were greeted with genuine smiles & a level of attentiveness that made us feel like VIPs. Our Maître D'hotel was knowledgeable about the menu & offered fantastic recommendations, clearly passionate about the food & wine offerings. Now, onto the star of the show - the A5 Wagyu steak. Cooked to perfection, each bite was tender, juicy, & bursting with flavor. It was evident that the chefs use only the highest quality cuts of meat, expertly seasoned & grilled to our exact preferences. The wine list was extensive & thoughtfully curated, providing a range of options to suit every palate & perfectly pair with the dishes. The dessert menu was a delightful end to our meal, with indulgent choices that did not disappoint. Overall, ETC exceeded all my expectations. If you're looking for a top-notch steakhouse with exceptional service, a welcoming atmosphere, & food that will leave you craving more, this is the place to be. I cannot wait to return!
I recently had the pleasure of dining at ETC, & it was an outstanding experience from start to finish. We were served by Bruno, & he recommended the porterhouse which was grilled to perfection! Highly recommend!
Excellent food & ambiance Porterhouse steak cooked to perfection! Server knowledgeable in his wines. One of my new favorite restaurants. Can't wait to go back!
Absolutely phenomenal dining experience! From the moment we walked in, we were greeted with warm, friendly smiles & impeccable service. The staff was attentive without being intrusive, ensuring our glasses were never empty & that we had everything we needed throughout the meal. The ambiance of the restaurant was perfect for a steakhouse-elegant yet cozy, with just the right amount of lighting to create a comfortable & intimate atmosphere. The cleanliness of the establishment was also top-notch; everything from the tables to the restrooms (which are just outside the restaurant) was spotless, which only added to our confidence in the quality of the food. Speaking of the food, the steak was cooked to perfection-juicy, tender, & bursting with flavor. Each bite was a testament to the chef's expertise. Overall, this steakhouse exceeded all our expectations. The combination of outstanding service, a clean & inviting environment, & exceptional food made for an unforgettable dining experience. We can't wait to return!
What do say to someone who tells you that'if you've been one steakhouse, you've been to pretty much all'? Well, without hesitation you may want to tell them about a literal treasure tucked neatly in the corner on the second floor of the brand new wing of Playground. It's called ETC. & it brings the notions of elegance, trend, class, & pure taste together as one. Yes! A steakhouse is just that....A great place for steak! ...& yes! ETC checks this box neatly, bringing various choice cuts of meats (from dry aged to Wagyu marbling, to tender traditionals) to life. However, This is where the fun part of the review begins. The part that differentiates ETC from other big name steakhouses that this city has to offer. My compliments to Chef Hisham for innovating a menu that is simple yet divine in gastronomic appeal. Signature dishes include the likes of Grilled Cheese Bruschetta, Caesar Salad unlike any you've tasted, thick cut candied bacon, seared foie gras, & a dessert menu that will tug at all your senses (ask for the tiramisu stare in amazement as it is being served). ETC brandishes dishes that range from the sublime to the insanely imaginative. However, the reason I was truly inspired to write this review was when my incredible bartender Sabrina suggested something "out of the box". Next thing you know, I order up the DEMI CHICKEN. To say I was pleasantly surprised is a complete understatement. This chicken recipe is something EVERYONE should try once. It's decadence lies in the manner its cooked, spiced to perfection with an addictive crispy char, & a succulent juicy tenderness (See Photo). Complimented by a Mediterranean garlic-lime-cilantro based yogurt that will have you licking the plate. I was so stoked at how delicious my meal was, I couldn't wait to share it with you. The kicker is this steakhouse is reasonable in price (& even more reasonable without taxes). You're not just in for a treat at ETC, you are in for an experience.