Enoteca Monza Pizzeria Moderna

Damian

5.0

Great experience, would definitely recommend. The food & drinks were amazing! Our waitress ,Anna , was super friendly & helpful making sure everything was okay & getting our orders to us quickly. We will definitely be back!

10 juin 2024

sur Google

E

2.0

Sad to say that this place has gone downhill to the point that I am reviewing this restaurant as I am currently seated at my table. My reservation was for 6:30, the hostess walked us around the whole ground floor of the restaurant before deciding to seat us all the way at the back corner at a high top table despite my request on my reservation to specifically NOT seat us there. I would understand if the restaurant didn't have any other tables available, but there were many tables that were for 4 people but she did not want to seat us there. When I advised that I requested for a dining table & not high top, she responded "oh I didn't even read your request" - maybe you shouldn't say that to your guests. Fast forward to being seated, we waited 26 minutes to be acknowledged by anyone. We stopped one of the other servers in the other section & asked if we had a server & her reply was "oh yes, let me get him." When they finally gave me & my fiancé water, she spilt it all over our table & didn't even apologize or give napkins to clean it despite her staring right at the puddle on the table & walking away. Sadly, my birthday dinner was dampened by the service quality. Also sad to say that this was one of my favourite restaurants when coming to Montreal but it might just be my last visit. Our server checked on us once throughout the time we were there & we had to constantly ask him to refill our water. Mind you, he kept checking in on the other table beside us & when we tried to get his attention, he would walk away. Dont get me started on my drink. I ordered a Sour & the waiter said "it might take a while, our bar tender is new." He should speak for himself because his service was horrible - also, why throw your coworker under the bus like that? When I finally got my drink, it tasted like soapy water as if it was not rinsed properly & when I finally got a hold of my server to change it, he questioned me as to why I thought it tasted like soap... I don't know sir, care to try it? Why would you ask that of your customer. Again, -10/10 for his service.

18 mai 2024

sur Google

via Other

1 Commentaire

4.0

La nourriture est un bon rapport qualité prix. J'y suis allée 2 fois & les 2 en groupe.
Par contre le service est un peu trop pressant... Les plats arrivent en mm temps que les drinks ()
Les serveurs sont toujours a vite enlever les as