CoCo Fresh Tea & Juice propose une vaste gamme de thés aux perles taïwanais authentiques et de boissons fruitées vibrantes à travers le monde. Le menu met en avant des créations emblématiques comme le thé au lait aux perles, utilisant des perles de tapioca moelleuses infusées dans un thé noir riche et aromatique. Les clients choisissent régulièrement parmi une vaste sélection de thés aux fruits frais, intégrant de la pulpe de fruit réelle et des feuilles de thé de première qualité pour un profil aromatique équilibré. Chaque boisson est préparée à la demande selon des processus standardisés pour assurer une qualité constante sur l'ensemble du réseau. Des offres saisonnières et des combinaisons innovantes apparaissent régulièrement pour proposer des options variées aux amateurs de thé. Cet établissement constitue un point de passage privilégié pour des rafraîchissements rapides et qualitatifs dans un environnement moderne.
CoCo Fresh Tea & Juice reçoit généralement des éloges pour la qualité de ses bases de thé et pour son bubble tea savoureux, de nombreux clients soulignant les saveurs rafraîchissantes et l'espace spacieux pour s'asseoir. Bien que l'atmosphère soit souvent décrite comme agréable, les expériences concernant le service à la clientèle varient considérablement, allant d'interactions amicales et utiles à des témoignages de personnel froid ou impoli. Certains visiteurs notent que les boissons sont relativement chères et précisent que, bien que la salle soit maintenue propre, l'état des toilettes nécessite une amélioration urgente.
I had their new peach milk tea in Toronto before, & it was made with real fresh peach pieces. It tasted amazing, & I'd honestly been craving it ever since. Today I happened to walk past this location & got so excited that I even treated my friend to one.
But while they were making the drinks, I noticed the staff using peach jam instead of real peach. I immediately asked the owner why they weren't using fresh peach pieces like before, & the owner casually told me that'all locations use this.'
Then we got the drinks - & it was NOTHING like the one I had in Toronto before. Completely different taste & quality. I felt totally misled. Advertising a drink with fresh peach, then serving customers sugary jam instead, is honestly deceptive & unacceptable. What a disappointing experience.
Worst milk tea experience I've ever had. Right in front of us, the staff asked the owner whether they should add water because the drink wasn't full, & the owner said yes. The milk tea ended up tasting extremely watered down, with almost no tea flavor & mainly an artificial jam/syrup taste. Very disappointing & definitely not the quality we expected. Would not recommend based on this experience.
27 mai 2026
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I was extremely disappointed with the level of customer service I received. I visited your Coco location on April 12, 2026, around noon. It was my first time there, & the experience left a very negative impression.
When I entered, there were two employees present. Since it was my first visit, I was unsure where to order & initially walked toward the back before realizing that ordering was done at the front. Instead of offering guidance, the cashier stared at me. Let me precise, she looked me up & down. When I greeted her with a'Bonjour!' before placing my order, she did not respond & simply stared at me condescendingly while waiting for me to state my drink order. In fact, she barely spoke at all, except to ask for the size of my drink.
When I picked up my order, I said'thank you,' but she did not acknowledge me & instead went straight to her phone. This lack of basic courtesy & professionalism was both surprising & disappointing.
I do not know if this is how all customers are treated at your establishment, but the interaction made me feel uncomfortable & unwelcome. As a Black customer, I could not help but wonder whether my experience was influenced by bias, & that feeling was particularly upsetting. I sincerely hope that this was not the case, but it is important for me to express how the situation came across from my perspective.
I hope you take this feedback seriously & address it appropriately, as no customer should feel disregarded or disrespected during their visit.
Pleasantly surprised as the location is bigger than you would think as the front is very small. Plenty of tables & pleasant environment.
Negative review due to negative experience from staff. Very poor customer service. I went on Saturday 7/3/2024 afternoon. I did not interact much with the girl mixing the drink, she seemed nice enough but the cashier was rude & clearly doing the minimum. I would not hire her if I was a manager. Acts like she's doing you a favour just standing there. Unfriendly & haughty attitude.
The bubble tea is good & the staff is friendly. There are quite a few seats available, which is nice, but unfortunately the drinks are on the pricier side. I also wished they had passion fruit yakult available on their menu.
Le service était déplorable, le personnel était vraiment nul & n'a montré aucun respect pour les consommateurs. On m'a juste posé une petite question & je me suis fait réprimander. La boisson était complètement différente de la photo. J'ai commandé un « taro frais au lait », mais il n'y avait pas de taro dedans. Le personnel m'a dit que c'était normal & s'est mis à me crier dessus.
The service was appalling; the staff were truly awful & showed no respect for customers. I was simply asked a simple question & immediately reprimanded. The drink looked completely different from the picture. I ordered'taro frais au lait,' but there was no taro in it at all. The staff told me that this was normal, & started yelling at me madly.
Some ingredients are admittedly healthier than at other places, while other ingredients feel more chemical.
Prices are lower than others, too, but the drinks may be smaller?
Their tapioca is not the best, doesn't always feel so fresh. Chocolate slush tastes watery. I still plan on sampling more of their drinks, as they have some original offerings.
The place itself though is rather cute, it's convenient to get a bit of work done!
I really love their boba but some baristas are just mean, I came on august 15th at around 6pm & ordered a drink & it tasted worse than usual so i asked the girl at the front if they could add abit more tea because i could barely taste it & she said no even though I told her it usually tastes different i can actually taste the tea. She said she doesn't think so & she will not remake it.
