Cibo & Vino

MatthewCha-3350

1 Review

1.0

I admittedly have never eaten here & now likely never will. My 4 year old daughter needed to urgently go to the washroom as we were walking near the Science Center of the old port during the evening. I ran across the street to find most restaurants were closing or already closed. This restaurant had their door wide open, so we walked in. No one seemed to take notice of us, but as I was in a rush we immediately went to the washroom which I helped my daughter to use. What could have been a pleasant experience quickly turned negative, as we left the washroom & we were berated by an older gentleman who worked there, asking "How did you get in?!" & "What, you ignore all the signs?!" I explained that I didn't see any signs, as any parent would know that when your small child is "holding it in" you could be on a short timer. We also took all of 5 minutes in a completely empty restaurant. He continued accosting us as we were walking out, asking, "Do I go walk into your house?!" This pointless argument was hardly worth my time, especially in front of my young daughter, so I apologized for whatever mild inconvenience my daughter using the washroom had caused & left before the argument escalated. He never explained what signs he was talking about, but on the way out I caught a glimpse of one -by the floor- about washrooms only for customers. Had he asked nicely I honestly would've paid for whatever small item I could, but definitely not with how we were treated & definitely a place I will avoid in future. The staff, at least this gentleman, could use some serious lessons in customer service. I would highly recommend a "not kid-friendly" tag for this place.