Chocomax
OPEN12:30 am - 10 pm
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Reviews for Chocomax
Reviews often mention
chocolate(76) ice cream(58) gelato(34) recommend(25) quality(19) highly recommend(16) chocolat(16) hot chocolate(15) gem(12) coffee(12) flavour(12) shop(10)Delicious ice cream amazing service the owner is very kind highly recommended
Best ice-cream I've had in a while. I'd recommend 100% it was my first time & the staff is so welcoming.
Soft serve vanilla was incredible, then I had the chocolate soft serve & wow! I couldn't say which was better. LOVED both. The owners were helpful, warm & friendly! What a fantastic neighborhood gem
Was on the hunt for an amazing dark chocolate crepe in quebec & i finally found it. Staff are lovely & crepe hit the spot. Highly recommended
Best place in the neighborhood. Excellent customer service, delicious cakes, & delectable ice cream. The owner is so generous. She always wants to give the best of the best & share her chocolate productions & creation.
Les crèmes glacée sont succulentes. Petite crèmerie de quartier. Agréable!
Woooow wooooow wooooow , I love this place , the owner so kind , polite , amazing people ❤?❤?❤?❤?❤?❤?love it. 🥰
I rarely leave any negative reviews, but this one is worth noting about. I returned back to this place after noticing I was overcharged for my order. I was very polite & was kindly explaining the mischarge to the employee who had served me the day before. The owner's son took notice of our conversation & approached me very rudely & became confrontational & disrespectful. He called me a scammer for questioning the price, without taking the time to properly review the receipt or address my concern. I felt berated & cornered in & asked my husband to come inside with me. The owner's son then became so aggressive that his own family members had to physically restrain him. It was quite shocking as my husband had our baby with him. Just be careful of this place before you go & make sure to check the price as they charge you higher than the actual price!
Response:
Thank you for your response, but several statements are simply not accurate.
I returned the next day, not three days later. I also never ordered a regular scoop. Every scoop I purchased was a baby scoop, yet I was charged for regular scoops. I raised the issue politely, but instead of reviewing the receipt, I was called a scammer.
The claims that my husband made threats are also false. He was with our baby & did not threaten anyone. The statement that police were involved is also untrue.
Please don't apologize to me. Instead, I hope your son learns how to speak to customers & coworkers with professionalism & respect. My review reflects my genuine experience, & I stand by it.