Chocomax is celebrated for rich, handmade ice cream and chocolates, standout hot chocolate, and a warm, family-run atmosphere with friendly service and homemade desserts. Reviewers praise creative flavors, high quality ingredients, and a cozy, welcoming vibe, calling it a local gem and a must-visit for gelato, crepes, and cocoa. Some critiques mention occasional service inconsistencies and pricing concerns, with a few guests feeling rushed or not fully welcomed, but overall the product quality and inviting ambiance keep bringing people back.
DISAPPOINTING. I've been going to chocomax since i was a little girl. used to be owned by a passionate man who loved the craft of making chocolate & gelato/used to be the best gelato in town. now it feels overpriced, the service is bad, prices unclear/seems like they force you to tip or something. stomach ache immediately. was so excited to visit from out of town & have a proper milkshake…well now it's a 10$ cup of milk that was too sweet to finish. no ice-cream in there to shake. Never been so disappointed with a gelato spot in my life. I MISS THE OLD CHOCOMAX made with love, not with greed.
*****added after the response from establishment below:
based on the passive aggressive response, pretty in-line with the service received in general, please don't worry about what i will & won't be reading. I obviously don't plan on coming back. appreciate the friendly & family-oriented response that, don't worry, has been screenshotted. my mistake to assume a 10$ milkshake would contain more than just milk & sugar. good luck with the business, too bad it was sold to whoever is running it now, leaving such professional & apologetic responses.
PS i would have skipped through but the server clicked buttons behind the counter, inside a drawer & hidden, then she clicked through the card machine herself. i didn't even have a chance to touch the machine at all which felt very sketchy to me.
Amazingly delicious ice cream! My kids & I loved the cherry, chocolate pistachio, & litchi flavours. The owner & her son were also so sweet & detailed in packing our chocolate gifts :) Highly recommend & can't wait to visit again!
Jun 27, 2025
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📍 A Hidden Gem for Ice Cream & Chocolate Lovers in Montreal! 🍫🍦
I've officially become addicted to this place! I've been going almost every day with my kids - that's how good it is. 😍
The ice cream is incredibly rich, flavorful, & simply unforgettable. Every scoop tastes like it was made with love.
& the chocolate? Next-level quality! 🍫 Everything in the shop is handcrafted with real skill & artistry - you can taste the difference.
What makes the experience even better is the warm welcome from Ms. Nour, the lovely owner, & her kids. Their kindness & generosity make the visit even sweeter.
Highly recommend this place - a true local treasure you don't want to miss!
Both mother & son were amazing & friendly. The chocolate was pricey but tasted amazing. The ice-cream is worth coming back for. One of the best gelato I have ever tasted. Overall, it was an amazing experience
Une des meilleures crème glacée de la ville! Le chocolat (Pâques, Saint-Valentin, occasion spéciale) & chocolat chaud sont délicieux aussi! & très bonne bûche de Noël!
Absolutely amazing place! The ice cream is hands down the best I've ever had, the chocolate was incredible too, & the staff made the whole experience even better. You can tell they put real care into everything they do.
May 12, 2025
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I actually love the ice cream & the personnel were so nice with me,a employee gave me a cocoa chocolate that i wanted to pay for but i didnt know how to say it,next time i come to ill pay that chocolate
I always go to chocomax to grab the their hot chocolate or mocha. I never used to like hot chocolates but ever since i tried theirs, this has changed. I can gladly say that it's the best hot chocolate in montreal! It's perfect for the winter & cozy season. & their service is amazing. The owner is really friendly & makes sure to make your drink the way you want it. I recently tried their ice cream & i fell in love with it. The chocolate flavour really stood out to me. Can't wait for summer again so i could always go & grab it! Overall 10/10!
Superbe chocolaterie. Tout est bon! C'est artisanal & ça se goute!!! Vous ne serez pas deçus de la qualité. & merci encore pour le super service. Je reviendrai! :)
Du loin le meilleur chocolat que j'ai jamais goûté !! Différentes variétés pour les différents goûts. Équipe au top 👌 Merci pour le travail & le service 😊 Je reviendrai avec plaisir pour goûter les glaces 🍦😃
Sep 11, 2024
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The owner was very welcoming & generous. She let me sample the different chocolates before buying them. The flavours are unique, & I can tell the quality is high from the way the chocolate snaps when it's broken. I will definitely come back to try the other flavours as well as the gelato.
The gelatos are delicious & the owner was really kind & did not hesitate one instant to make us taste their various different flavors of gelatos. We also did enjoy their truffles & pistachio chocolates.
Don't miss this place otherwise you will regret. Hidden Gem for artisan chocolate & gelato ice cream in VSL area:) Such enjoy the atmosphere，lovely welcome & cleam！Family business so people who works here really nice & generous :D I would really recommend dark chocolate mix flavored kunefe with pistachios! Wonderful design & inspiration! For gelato, pls try Achata- which is the best! For no dairy try Blood orange sorbet. Owner bought orange from France, their pistachio which also import from Sicilia-Italy. Well personally enjoy black sesame, rum raisin, banana!! Both of the flavor were my favorites.
